LaMara McKnight
Manager
Atlanta,GA
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
16
16
years of professional experience
Work History
Partner/Manager
Fast Fix Jewelry And Watch Repairs
Atlanta , Georgia
2017.05 - 2023.01
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- .
Manager
L'Occitane En Provence
Atlanta , Georgia
2013.06 - 2017.05
- Directed workforce planning, customer retention and customer service management for multiple locations.
- Drove sales and planned promotional and local store marketing activities.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Transformed underperforming teams into productive, profitable teams.
Manager
Paradise Shops
Atlanta , Georgia
2007.02 - 2013.05
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Collaborated with cross-functional teams to develop innovative solutions.
- Developed and implemented strategies to increase sales and profitability.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
Education
High School Diploma -
James Madison High School
Brooklyn, NYInternational Institute of Fashion
OnlineSkills
People development/Succession planning- building unified teams and leveraging their strengths. Teacher/Coach with open, honest and direct communication.
Balanced leadership approach-Partner, Customer and Business.Strategic and critical thinker, able to anticipate business needs, execute standards and elevate results
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Defined clear targets and objectives and communicated to other team members
Responsible for new store openings and new site development.
Developed two Assistant Managers in to Store Managers, with bench at all levels.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
" You can prove that you are right are get what you want."
unknown
Timeline
Partner/Manager
Fast Fix Jewelry And Watch Repairs
2017.05 - 2023.01
Manager
L'Occitane En Provence
2013.06 - 2017.05
Manager
Paradise Shops
2007.02 - 2013.05
High School Diploma -
James Madison High School
International Institute of Fashion
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