Summary
Overview
Work History
Education
Skills
Timeline
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Lamarco Thomas

Cleveland

Summary

Dynamic professional with a proven track record at Towne Park Valet, excelling in customer service and team training. Recognized for effective problem-solving and quick decision-making, I enhanced guest experiences and streamlined operations. Committed to safety and continuous improvement, I maintained press machinery at Nvent, ensuring optimal performance in a high-pressure environment.

Overview

8
8
years of professional experience

Work History

Valet Attendant

Towne Park Valet
08.2024 - Current
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Assisted in the training of new team members, ensuring consistent service quality across all attendants.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Reduced wait times for guests with effective communication and coordination among valet team members.

Press Operator

Nvent
05.2017 - 12.2021
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Performed regular maintenance on press machinery to optimize performance.
  • Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
  • Promptly removed completed loads from press.

Education

General Studies

Ohio Guildstone-carnegie
Carnegie, PA
01-2014

Skills

  • Effective problem solving
  • Quick decision making
  • Professional appearance
  • Stress tolerance

Timeline

Valet Attendant

Towne Park Valet
08.2024 - Current

Press Operator

Nvent
05.2017 - 12.2021

General Studies

Ohio Guildstone-carnegie

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Lamarco Thomas