LaMarcus Goshen
San Antonio,Tx
Summary
Sales and insurance professional with a background in consultative selling, client needs assessment, and relationship management. Known for closing high-value deals, improving follow-up through CRM tools, and coordinating with service, underwriting, and compliance teams to support customer satisfaction and accurate sales execution.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Life insurance Broker
Unitrust Financial
San Antonio, Tx
06.2026 - Current
- Generated leads, conducted outbound calls, and scheduled appointments to build a consistent sales pipeline.
- Assessed clients' financial needs and recommended tailored life insurance and mortgage protection solutions.
- Explained policy coverage, benefits, premiums, and options to empower clients in making informed purchasing decisions.
- Managed client relationships and guided applicants through the insurance application process while following up with prospective policyholders.
Outside Sales Rep
Rentokil Terminix
San Antonio, Tx
09.2025 - 06.2026
- Conducted 150+ customer site inspections and service consultations per month across assigned Texas territories, identifying pest management needs, delivering tailored solutions, and consistently driving high customer satisfaction.
- Planned and optimized daily sales routes using CRM and territory management tools to maximize face-to-face customer interactions, enhance territory coverage, and increase sales productivity while minimizing travel time.
- Collaborated with service technicians, branch leadership, and customer support teams to resolve client concerns and coordinate service delivery, enhancing customer retention through proactive communication and follow-up.
- Ensured compliance with company policies, industry regulations, and safety standards during customer inspections and sales activities, maintaining accurate documentation to support operational excellence.
CDL Driver
Amazon
San Antonio, Tx
09.2024 - 06.2025
- Ensured DOT compliance through rigorous pre and post-trip inspections, which resulted in zero safety violations and contributed to a 100% clean audit record.
- Planned and optimized delivery routes using GPS and logistics tools, reducing average fuel consumption by 12% and cutting travel delays by 25% over a 6-month period.
- Conducted 150+ route inspections monthly, ensuring timely deliveries across Texas with 99% on-time performance, contributing to high customer satisfaction.
- Collaborated daily with dispatch, warehouse, and logistics teams to resolve delivery challenges in real time, achieving a 30% reduction in missed delivery windows.
- Maintained accurate vehicle logs and transport documentation, ensuring regulatory compliance while increasing tracking efficiency and accountability across daily operations.
CDL driver/reefer division
Prime Inc
Springfield, Mo
07.2023 - 08.2024
- Delivered time sensitive freight across multi state routes, achieving a 98% on time delivery rate by proactively planning routes and adjusting for weather, traffic, and logistical constraints.
- Conducted detailed pre and post trip inspections of reefer units and mechanical systems, preventing breakdowns and contributing to zero delivery disruptions over 13 months.
- Maintained high standards of equipment upkeep, including cleaning, tire checks, and minor repairs, extending truck longevity and cutting maintenance related downtime by 15%.
- Documented 100,000+ miles of driving data in DOT compliant logs, ensuring transparency and adherence to hours of service regulations.
- Received recognition from dispatch supervisors for consistent communication and proactive issue resolution, enhancing delivery team effectiveness and customer satisfaction.
Insurance Sales Professional
United Services Automobile Association
San Antonio, Tx
05.2016 - 01.2023
- Achieved a 70% closing rate through expert objection handling and persuasive consultation, contributing to a 20% year over year increase in policy sales and exceeding quarterly sales targets by $150K+.
- Developed personalized insurance solutions by conducting 200+ client assessments, identifying coverage gaps and increasing upsell conversions by 35% over three years.
- Maintained long-term client relationships through follow-ups and needs-based communication, achieving 60% client retention and high customer satisfaction scores.
- Collaborated with underwriting and compliance teams to align solutions with client needs and regulatory guidelines, reducing post-sale policy adjustments by 25%.
- Tracked sales activities and pipeline performance using CRM tools, shortening average sales cycle from 21 to 12 days.
Education
Some College (No Degree) - Business Administration
Northwest Vista College
San Antonio, TXSkills
- Sales prospecting
- Consultative selling
- Closing strategies
- Objection handling
- Proposal development
- Lead nurturing
- Customer retention
- Retention strategies
- Relationship management
- Follow-up
- Active listening skills
- Influencing skills strategies
Certification
- Licensed Life and Health Insurance agent
Timeline
Life insurance Broker
Unitrust Financial
06.2026 - Current
Outside Sales Rep
Rentokil Terminix
09.2025 - 06.2026
CDL Driver
Amazon
09.2024 - 06.2025
CDL driver/reefer division
Prime Inc
07.2023 - 08.2024
Insurance Sales Professional
United Services Automobile Association
05.2016 - 01.2023
Some College (No Degree) - Business Administration
Northwest Vista College