LaMarra McDonald
Schedule Coordinator
Decatur,GA
Summary
Efficient Scheduling Coordinator known for high productivity and completing tasks with precision. Possess specialized skills in time management, conflict resolution, and advanced scheduling software. Excel in communication, adaptability, and problem-solving, ensuring smooth operations and client satisfaction.
Overview
42
42
years of professional experience
Work History
Scheduling Coordinator
Mental Health Management, Inc.
Atlanta, GA
01.2012 - Current
- Create and maintain monthly schedule for psychiatrists and psychologists
- Maintain and retrieve patient files for scheduled appointments, scan, upload and file documents via cloud docs system
- Primary contact for customer services issues on a regular basis; respond and resolve all issues in a timely manner
- Communicate with physicians, nurses, and counselors via VSEE (Skype).
- Perform outstanding customer service internally and externally
- Create, maintain and submit monthly status report via excel.
Receptionist
Mental Health Management, Inc.
Atlanta, GA
01.2010 - 01.2012
- Receiving/directing calls via switchboard; receiving/shipping packages/mail, purchasing supplies; creating, filing, maintaining and scheduling medical records electronically daily; enter data in excel spreadsheet of monthly status report.
Personal Assistant
Abacus Staffing
McDonough, GA
01.2010 - 01.2010
- Receive/direct calls, create, track and maintain excel spreadsheet of all received contracts for accountability
- Scan and email approval letters with contract attached.
Receptionist
Gensler
Atlanta, GA
01.2007 - 01.2009
- Receive/direct calls with paging system, order and maintain supplies, update/maintain employees list and pop-up calendar weekly in outlook
- Assist Human Resources; file resumes, enter data in Genisys software of vacations and holidays
- Ship packages/mail via Fed-Ex, UPS and other courier and set up conference rooms for meetings.
Program Associate
Georgia Immunization Program/VFC
Atlanta, GA
01.2002 - 01.2007
- Responsible for processing vaccine orders for both public and private health care providers
- Provide excellent customer service
- Enter data with speed and accuracy of enrollment applications, approval and pending status in VACMAN and GAVAC system
- Maintain and update information on participating VFC providers
- Enter and submit comprehensive monthly reports
- Generate and review analysis of vaccine distribution and usage reports for appropriateness of recommended vaccine shipment
- Modify amount of recommended vaccines shipment based on provider inventory and vaccine usage as appropriate.
Program Assistant
Georgia Immunization Program
Atlanta, GA
01.1998 - 01.2002
- Lead receptionist; enter data, update and maintain forms distribution on excel spreadsheet; maintain filing and record keeping, schedule appointments and order supplies as needed.
Store Keeper
Georgia Immunization Program
Atlanta, GA
01.1996 - 01.1998
- Prepare distribution of vaccines to health providers; complete inventory of vaccines; create, enter data and maintain a tracking system on database of incoming/outgoing vaccines via Fed-Ex or other courier services
Program Assistant
DFCAS/Right from the Start
Atlanta, GA
01.1993 - 01.1996
- Generate, collect and enter data of monthly, quarterly, personnel and semi annual reports
- Create and maintain a filing system
- Provide assistance in creating brochures and business cards with graphics
- Provide training in the Paris system for medical assistance.
Data Entry Operator
Community Economic Development Association
Chicago, IL
01.1986 - 01.1993
- Enter customers data in approval, denial and pending status for help with energy assistance; create/maintain file system; answer inbound calls; type and update documents for director.
Medical Records Clerk
Hyde Park Medical Center
Chicago, IL
01.1983 - 01.1985
- Schedule/prepare daily appointments for patients; create and file medical records; answer and assist incoming calls.
Education
Certificate - Clerical Studies
Washington Business Institute
IL01.1985
Certificate - Business
Catherine College
IL01.1982
Diploma - High School
Fenger High School
IL01.1981
Skills
- Excellent reflective listening
- Strong communications verbal and written
- Tolerant and patient
- Interpersonal
- Organizational and analytical
- Maintain confidentiality
- Deadline-oriented
- Microsoft Word
- Excel and Outlook Express
- Microsoft Windows XP
- Fox Pro Database Software
- GroupWise
- VACMAN
- GAVAC
- Genisys Database
- Cloud Docs System
Timeline
Scheduling Coordinator
Mental Health Management, Inc.
01.2012 - Current
Receptionist
Mental Health Management, Inc.
01.2010 - 01.2012
Personal Assistant
Abacus Staffing
01.2010 - 01.2010
Receptionist
Gensler
01.2007 - 01.2009
Program Associate
Georgia Immunization Program/VFC
01.2002 - 01.2007
Program Assistant
Georgia Immunization Program
01.1998 - 01.2002
Store Keeper
Georgia Immunization Program
01.1996 - 01.1998
Program Assistant
DFCAS/Right from the Start
01.1993 - 01.1996
Data Entry Operator
Community Economic Development Association
01.1986 - 01.1993
Medical Records Clerk
Hyde Park Medical Center
01.1983 - 01.1985
Certificate - Clerical Studies
Washington Business Institute
Certificate - Business
Catherine College
Diploma - High School
Fenger High School
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