LaMar Rashad Jones
Hercules,California
Summary
Knowledgeable and efficient professional with extensive experience in financial industry. Prepares detailed client financial information to meet strict government and state regulations. Possesses comprehensive knowledge of conventional and government loan programs to fulfill customer needs.
Overview
20
20
years of professional experience
Work History
Loan Processor
Bank Of The West
06.2021 - 06.2023
- Improved loan processing efficiency by streamlining documentation and communication procedures.
- Reduced processing time for loan applications by implementing an organized filing system.
- Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
- Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.
Construction Loan Specialist
Mid America Mortgage, Inc, NMLS
04.2017 - 10.2020
- Improved loan application processing by streamlining documentation and verification procedures.
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
- Developed strong relationships with clients, resulting in increased referrals and repeat business.
- Customer Client Service
Deputy Court Clerk
Contra Costa Superior Court
07.2016 - 04.2017
- Improved court efficiency by maintaining accurate and up-to-date records of case files, legal documents, and correspondence.
- Assisted judges with courtroom procedures, enabling smooth hearings and trials.
- Managed efficient scheduling of court proceedings to avoid conflicts and ensure timely resolution of cases.
- Expedited the filing process for legal documents by implementing an organized system for data entry and document retrieval.
Court Administrator
One Legal LLC
12.2013 - 07.2016
- Streamlined court processes by implementing efficient administrative procedures and systems.
- Enhanced court staff productivity through effective training programs and performance evaluations.
- Managed court budgets, ensuring proper allocation of resources for smooth operation of the judiciary.
- Developed strong relationships with judges, attorneys, and law enforcement agencies to foster a collaborative working environment.
- Daily Court Documentation filing and Data Entry
Sales Coordinator
Hotel Durant A Ltd Partnership
10.2012 - 03.2013
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
Sales Coordinator
Pleasanton Marriott
08.2011 - 10.2012
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Implemented effective cross-selling strategies, increasing overall sales volume and client retention rates.
- Coordinated product demonstrations and presentations to showcase key features and benefits to potential clients.
- Assisted in the development of annual sales budgets and forecasts, ensuring alignment with company objectives.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
Room Reservations Agent
Claremont Hotel And Spa
04.2009 - 08.2011
- Enhanced customer satisfaction by efficiently processing room reservations and providing personalized service.
- Streamlined reservation procedures for increased efficiency and improved guest experience.
- Maintained accurate records of all room reservations, ensuring seamless guest check-in and check-out processes.
- Collaborated with hotel departments to ensure smooth coordination and communication regarding guest stays.
VARIOUS CONTRACTED JOBS
Mortgage Companies
01.2007 - 04.2009
Account Executive
Prudential Financial
01.2007 - 04.2007
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
Account Executive
Greenpoint Mortgage
08.2005 - 12.2006
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
Broker Service Representative
Greenpoint Mortgage
08.2003 - 08.2005
- Improved client satisfaction by providing exceptional customer service and addressing their inquiries promptly.
- Enhanced operational efficiency by streamlining processes for account opening, maintenance, and closing.
- Ensured regulatory compliance through meticulous documentation and adherence to industry standards.
- Collaborated with internal teams to resolve complex issues, resulting in increased client retention rates.
Education
High School Diploma -
Middle College High School
San Pablo, CA05.1999
Associate of Arts - Business Administration
Contra Costa College
San Pablo, CA05.1999
Insurance License - Home, Car, Life Insurance Knowledge
EXAMFX
ONLINE 2024 - Current
Skills
- File Management
- Software Proficiency
- Time Management
- Multitasking Abilities
- Customer Service
- Document Management
- Credit Analysis
- Risk Assessment
- Application Process Management
- Lead Generation
- Territory Management
- Account Planning
- Pipeline Management
- Business Development
- Data Analysis
- Sales Proficiency
- Sales Expertise
- Strategic Selling
- Goals and Performance
- Interpersonal Skills
Timeline
Insurance License - Home, Car, Life Insurance Knowledge
EXAMFX
2024 - Current
Loan Processor
Bank Of The West
06.2021 - 06.2023
Construction Loan Specialist
Mid America Mortgage, Inc, NMLS
04.2017 - 10.2020
Deputy Court Clerk
Contra Costa Superior Court
07.2016 - 04.2017
Court Administrator
One Legal LLC
12.2013 - 07.2016
Sales Coordinator
Hotel Durant A Ltd Partnership
10.2012 - 03.2013
Sales Coordinator
Pleasanton Marriott
08.2011 - 10.2012
Room Reservations Agent
Claremont Hotel And Spa
04.2009 - 08.2011
VARIOUS CONTRACTED JOBS
Mortgage Companies
01.2007 - 04.2009
Account Executive
Prudential Financial
01.2007 - 04.2007
Account Executive
Greenpoint Mortgage
08.2005 - 12.2006
Broker Service Representative
Greenpoint Mortgage
08.2003 - 08.2005
High School Diploma -
Middle College High School
Associate of Arts - Business Administration
Contra Costa College
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