Lamauria Davis
Cairo,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Patient Access Representative
Archbold Memorial Hospital
04.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical records.
- Greeted and assisted patients with check-in procedures.
- Answered incoming calls, scheduled appointments and filed medical records.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Customer Service Associate
Walmart
08.2022 - 12.2022
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines
- Reviewed account and service histories to identify trends and resolve issues.
Quality Control Inspector
Woodhaven Production
01.2023 - 04.2023
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
Cashier
Save-A-Lot
09.2020 - 05.2022
- Worked closely with front-end staff to assist customers
- Scanned merchandise using point-of-sale system for accurate purchase totals
- Helped with purchases and signed customers up for rewards program
- Verified customer age requirement for alcohol or tobacco purchases.
Cashier
Arby's
04.2020 - 08.2020
- Addressed complaints to kitchen staff and served replacement items
- Collected money, made change and counted out register at end of shift
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness
- Greeted customers, answered questions and recommended specials to increase profits.
Education
Bachelor Of Health Science - Nursing
Georgia Southern University
Statesboro, GASkills
- Issue and Complaint Resolution
- Inbound and Outbound Calling
- Creative Problem Solving
- Customer Service
- Calm and Professional Under Pressure
- Patient Registration
- HIPAA Compliance
- Insurance Verification
- Multitasking and Organization
- Patient check-in
- Registration and Admissions
- Phone and Email Etiquette
- Medical Terminology
- Healthcare systems navigation
- Quality Assurance
Volunteer Experience
N.S.P I.R.E Hands on Thomas County
Timeline
Patient Access Representative
Archbold Memorial Hospital
04.2023 - Current
Quality Control Inspector
Woodhaven Production
01.2023 - 04.2023
Customer Service Associate
Walmart
08.2022 - 12.2022
Cashier
Save-A-Lot
09.2020 - 05.2022
Cashier
Arby's
04.2020 - 08.2020
Bachelor Of Health Science - Nursing
Georgia Southern University