Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Savannah Newman

415 Guilford College Rd Apt J,NC

Summary

Reliable entry-level Dental Assistant with training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Access Representative

LabCorp
02.2020 - 08.2023
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Verified demographics and insurance information to register patients in computer system.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
  • Communicated financial obligations to patients and collected fees at time of service.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.

Customer Service Representative

Conduit Global
06.2016 - 02.2020
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Developed strong customer relationships to encourage repeat business.
  • Educated guests on policy terms, simplifying technical aspects of service contracts to increase guest comprehension and achieve greater customer satisfaction.
  • Researched and analyzed monetary figures involved in monthly subscription plans and explained commitments and charges to interested guests.
  • Welcomed guests and asked open-ended questions to best determine which products would meet needs.
  • Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.

Order Picker

Summit Pet- Order Pick
04.2016 - 06.2016
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Selected products and items from shelves and pallets for customer orders.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.
  • Used RF scanner to load totes, pallets and carts onto trucks for customer delivery.

Education

Guilford Technical Community College
2013

High School Diploma -

Ben L Smith High School
Greensboro, NC
2012

Skills

  • Credit Card Payment Processing
  • Upbeat and Positive Personality
  • Data Entry and Maintenance
  • Issue and Complaint Resolution
  • Data Entry
  • Inbound and Outbound Calling
  • Equipment Sterilization
  • X-Ray Processing
  • OSHA Regulations Knowledge
  • Oral Surgery Assistance
  • Instrument Tray Preparation
  • Dental Radiography

Certification

  • Certified Dental Assistant, Hands On Dental Training - 2024- 50 Clinical Hours
  • First Aid/CPR Certified
  • CET - EKG Technician, Greensboro College - 2024

Timeline

Patient Access Representative

LabCorp
02.2020 - 08.2023

Customer Service Representative

Conduit Global
06.2016 - 02.2020

Order Picker

Summit Pet- Order Pick
04.2016 - 06.2016

Guilford Technical Community College

High School Diploma -

Ben L Smith High School

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Savannah Newman