Daniel Lambert Sotolongo
Stone Mountain,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Lead Carpenter
ABC Booth and Chairs
Tucker, GA
12.2022 - 07.2024
- Prepared estimates for time frames and costs associated with upcoming carpentry jobs.
- Planned ahead for future needs by assessing available materials and ordering additional supplies as needed.
- Coordinated with subcontractors, suppliers, vendors, and clients as necessary.
- Conducted inspections, diagnosed problems, took measurements and made necessary adjustments to complete projects according to specifications.
- Investigated customer complaints regarding quality assurance issues for carpentry services provided.
Call Center Representative
Five9
Moscow
03.2020 - 11.2020
- Performed outbound calling campaigns to promote new products or services.
- Identified opportunities to upsell additional products or services when appropriate.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
Education
Associate of Science - Medicine (Pre-Medicine)
Julio Antonio Mella
Guantanamo, Cuba06-2018
High School Diploma -
Licerio Blanco
Guantanamo,Cuba07-2015
Skills
- Consultative Sales
- Sales closing
- Product Sales
- Problem-solving abilities
- Microsoft Office Suite
- Microsoft Outlook
- Medical terminology knowledge
- Multi-Task Management
- Client Relations
References
- References available upon request
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Lead Carpenter
ABC Booth and Chairs
12.2022 - 07.2024
Call Center Representative
Five9
03.2020 - 11.2020
Associate of Science - Medicine (Pre-Medicine)
Julio Antonio Mella
High School Diploma -
Licerio Blanco