Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Hi, I’m
Lameerah Rasheed
Petersburg,VA
Summary
Overview
8
years of professional experience
Work History
Goya Foods Inc
Receptionist/Traffic Clerk
06.2022 - Current
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered central telephone system and directed calls accordingly.
- Assisted with onboarding new clients.
- Completed fuel data entry and end of the month fuel report.
- Organized, maintained and updated information in computer databases.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Completed cycle counts and monthly inventory.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Checked packages and merchandise for damage and notified vendors.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Goodwill of Central and Coastal Va
Customer Service Associate, Production Associate
08.2019 - 02.2022
Job overview
- Achieves the daily task of sanitation to prevent the contact of COVID-19 in the workplace
- Assist with decorating store and helping customers with questions and finding certain products
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Provided training and support to new associates to help provide high-quality customer service.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Safely operated hand and power tools to complete repetitive tasks.
The Virginia Normal Literary Journal
Student Editor, Published Writer
01.2020 - 05.2020
Job overview
- Read ten to fifteen writing submissions ranging from poetry, fiction, and non-fiction each week to choose which will be featured in the literary journal.
- Published a short story and a poem that can be read at thevirginianormal.com under TVN@VSU.
- Assisted editors with final proofreading and layout.
- Edited and reviewed content for grammar, spelling and punctuation.
- Collaborated with writers, designers and other editors to deliver content of highest quality.
VSU Upward Bound and Educational Talent Search Summer Bridge Program
Tutor Mentor
06.2019 - 07.2019
Job overview
- Summer job that lets upcoming college freshmen take a free college course while staying on Virginia State University campus and work in work study to maintain work and school life balance
- Helped form, proofread, and edit papers
- Developed student confidence through positive reinforcement strategies.
- Tutored diverse groups of students to strengthen English course comprehension, boost confidence and build important learning skills.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Helped in developing a middle school that kept children active and ready for the upcoming school year.
Sonic Drive-In
Carhop, Crew, Shift Leader
06.2016 - 07.2019
Job overview
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Accurately operated cash register to process customer payments.
- Completed milkshakes and ice cream desserts for customers.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Brewed coffee and tea and changed out drink station syrups.
Education
Virginia State UniversityPetersburg, VA
Bachelor of Arts from Mass Communication
12.2020
University Overview
Richard Bland College
Associate in Arts (AA) from Public Relations
12.2018
University Overview
Skills
- Scheduling
- Administrative Support
- Delivery Coordination
- Data Entry
- Verbal and Written Communication
- Data Inputting
- Telephone Skills
- Organization Skills
Publications
Publications
The Virginia Normal, https://thevirginianormal.com/tvnvsu-spring-2020/, Published poem: Knowledge, Published short story: Last NightCreative writing
Creative writing
I enjoy writing fictional stories and is working on writing a book.
Timeline
Receptionist/Traffic Clerk
Goya Foods Inc
06.2022 - Current
Student Editor, Published Writer
The Virginia Normal Literary Journal
01.2020 - 05.2020
Customer Service Associate, Production Associate
Goodwill of Central and Coastal Va
08.2019 - 02.2022
Tutor Mentor
VSU Upward Bound and Educational Talent Search Summer Bridge Program
06.2019 - 07.2019
Carhop, Crew, Shift Leader
Sonic Drive-In
06.2016 - 07.2019
Virginia State University
Bachelor of Arts from Mass Communication
Richard Bland College
Associate in Arts (AA) from Public Relations
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