Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Skills
Data Management
Administrative Management/Operations Management
Human Resource experience
Business Management
Staff training/development
Program Administration
Medical Assisting specialist
Microsoft Office and Outlook proficiency
Work History
Medical Assistant Instructor
California Healing Arts College
Carson, CA
02.2024 - Current
Improved student comprehension by implementing interactive and hands-on learning techniques in the curriculum for Medical Assisting concepts.
Enhanced students'' clinical skills through carefully designed practical sessions and lab exercises.
Developed strong rapport with students, providing one-on-one support to those struggling with course material or facing personal challenges.
Collaborated with other instructors to ensure consistency in teaching methods and alignment of course objectives across all sections.
Assisted in the development of new courses, incorporating up-to-date industry practices and trends into the curriculum.
Regularly assessed student progress, adjusting lesson plans as needed to address individual needs and improve overall understanding.
Gastroenterology Supervisor/Transplant Case Mgr
Biologictx
Canoga Park, CA
02.2014 - 01.2023
Enhanced operational efficiency through streamlining processes, optimizing staff assignments, and implementing best practices for medical management.
Collaborated with clinical teams to design effective treatment plans, ensuring optimal outcomes for patients.
Managed budgets and resource allocation effectively, ensuring adequate staffing levels and appropriate equipment availability.
Conducted regular performance evaluations for team members, identifying strengths, areas for improvement, and creating tailored development plans.
Improved communication among healthcare providers, streamlining the coordination of services for patients.
Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
Organized educational workshops for staff members on topics related to effective care coordination processes and best practices.
Enhanced employee retention by implementing effective onboarding and training programs.
Established clear succession plans to ensure leadership continuity during periods of transition or growth.
Clinic Manager/Asst Operations Manager
Quick Care Urgent Care Center
03.2014 - 11.2016
Assists in ensuring the financial performance of the center.
Assists Center Medical Director with the hiring, training, disciplining and terminating of colleagues.
Supervised billing department, front office and medical staff of 14 employees.
Conducted employee staff meetings and performance evaluations in effort to increase productivity.
Implemented a work flow system to track employee work hours, trends and scheduling.
Assists in enhancing communication between Client Company and Center and identification of problems with service to clients.
Maintains accountability for implementing and consistently maintaining center initiatives and work flows.
Resolves/addresses all patient and center issues adequately.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Lead Medical Assisting Instructor, Extern Site Coordinator, Lead CPR Instructor
Everest College
02.2009 - 02.2014
Instruct assigned coursed in accordance with course objectives.
Utilize a variety of instructional plans.
Explain and demonstrate laboratory procedures.
Monitor, evaluate and document students' progress through observation, tests and examination in both theory and practice.
Participate in campus activities and committee projects.
Maintain grades, attendance, and academic advising.
Verifications and evaluations.
Department scheduling and employee budgeting.
Campus supply ordering and supply budgeting CPR renewing and validating.
Medical Assistant
Health Care Partners
02.2006 - 02.2008
Order lab work and x-rays.
Prioritize patient daily care according to acuity and scheduled patient procedures.
Assist patients with A.M.
care, take vital signs, prep for procedures, draw blood, and obtain specimens
Maintain and set up patient rooms.
Perform preventive maintenance on emergency equipment.
Assist with patient and family education.
Assist R.N.
with sterile and non-sterile dressing changes.
Perform EKGs.
Trained in Phlebotomy.
Utilize PC to enter and retrieve patient data.
Office Manager/Medical Assistant
Saint Martin Medical/ Saint Benedict
02.2002 - 02.2006
Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing order lab requisitions; assigning and monitoring back office functions.
Maintains office efficiency by planning and implementing office protocols and procedures.
Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
Completes operational requirements by scheduling and assigning employees; following up on work results.
Maintains office staff by recruiting, selecting, orienting, and training employees.
Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Contributes to team effort by accomplishing related results as needed.
Order lab work and x-rays.
Prioritize patient daily care according to acuity and scheduled patient procedures.
Take vital signs, prep for procedures, draw blood, and obtain specimens.
Maintain and set up patient rooms.
Perform preventive maintenance on emergency equipment.
Assist with minor surgery.
Sterile and non-sterile dressing.
Perform EKGs.
Trained in Phlebotomy.
Utilize PC to enter and retrieve patient data.
Answer multi-line phone, operate fax and copy machine.
Education
MBA - Master of Business Administration
University Of Phoenix
Phoenix, AZ
2023
Bachelor of Science - BS Healthcare Administration And Emergency Med
University of Phoenix
2016
Medical Assisting
Bryman College
2002
High School Diploma -
Hawthorne High School
2001
Accomplishments
Served as key contributing member to Leadership team.
Managed team of 20 personnel.
Increased office organization by developing more efficient filing system and customer database protocols.
Managed classes of up to 25 students.
Facilitated small lecture and Lab, groups to aid in skill set development
