Lamona Rivera
Charlotte,NC
Summary
Goal-oriented Retail Supervisor dedicated to continuously improving team functions and location sales. Implements proactive, market-driven strategies to capitalize on sales opportunities with creative events and new product lines. Skilled trainer and team manager with motivational style.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Supervisor
Morrison Healthcare Food Services
Charlotte, NC
12.2021 - Current
- Ensured compliance with all safety regulations, policies and procedures.
- Reviewed financial records such as invoices, purchase orders and payroll documents for accuracy.
- Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
- Monitored sales performance of team members to ensure goals were met or exceeded expectations.
- Assisted in training new employees on product knowledge, customer service and cash handling procedures.
- Processed returns and exchanges according to established guidelines while ensuring customer satisfaction.
- Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
Rural Mail Carrier
United Stated Postal Service
Fort Mill , SC
09.2018 - 02.2024
- Deliver mail to businesses and homes in a professional manner.
- Loaded and unloaded trucks efficiently using appropriate equipment.
- Adhered to all USPS policies and procedures related to delivering mail.
- Inspected postal vehicles for defects prior to operation.
- Organized mail for delivery in a timely manner according to established routes and schedules.
- Assisted customers with inquiries regarding postal services and regulations.
- Sorted mail, arranging in delivery sequence for distribution.
- Scanned labels on letters or parcels to confirm receipt.
Caregiver
Palmetto Village Assisted Senior Living
Chester
03.2019 - 12.2021
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assisted with meal planning to meet nutritional plans.
- Reported concerns to nurse supervisor to promote optimal care.
- Improved patient outlook and daily living through compassionate care.
Education
Some College (No Degree) - General Studies
Central Piedmont Community College
Charlotte, NCSkills
- Store Organization
- Task Delegation
- Employee Motivation
- Store maintenance
- Staff Training and Development
- Sales strategy development
Accomplishments
- Regents High School Diploma (2009)
Certification
- ServSafe (2024) (2024)
References
References available upon request.
Timeline
Retail Supervisor
Morrison Healthcare Food Services
12.2021 - Current
Caregiver
Palmetto Village Assisted Senior Living
03.2019 - 12.2021
Rural Mail Carrier
United Stated Postal Service
09.2018 - 02.2024
Some College (No Degree) - General Studies
Central Piedmont Community College