Lamond Alexander
Houston
Summary
Reliable professional in transportation, known for maintaining high productivity and efficiently completing tasks. Skilled in safe driving practices, customer service, and route planning. Excel at time management, problem-solving, and communication, ensuring smooth operation and passenger satisfaction.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
9
9
years of professional experience
1998
1998
years of post-secondary education
Work History
Courtesy Shuttle Driver
Avis Budget Group
Houston
03.2024 - Current
- Reported any mechanical issues or accidents immediately to supervisor.
- Inspected vehicles prior to use for safety purposes.
- Recorded trip information such as time, route taken, number of passengers on board.
- Followed all traffic laws while driving in accordance with company policies and procedures.
- Interacted professionally with customers at all times providing excellent customer service experience.
- Assisted with loading and unloading luggage when necessary.
- Transported passengers in a timely manner according to established schedule.
- Provided safe, courteous transportation to passengers between designated locations.
- Greeted customers and answered questions regarding shuttle services.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Communicated with dispatchers by radio, telephone or computer to exchange information and receive requests for passenger service.
- Arranged to pick up customers or groups.
Store Manager
Dollar Tree
Houston
10.2024 - 05.2025
- Monitored inventory levels and placed orders to restock shelves.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Updated POS system with new products and promotional offers.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Maintained accurate records of employee performance reviews.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed strategies to maximize sales and profitability.
- Managed daily banking activities such as deposits and withdrawals.
- Recruited, trained and supervised new employees.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored employee performance and identified performance gaps for corrective action.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delegated work to staff, setting priorities and goals.
Owner/Operator Truck Driver
Landstar Carrier Services
Jacksonville
12.2019 - 02.2024
- Adhered to company policies regarding safety and security measures.
- Completed daily pre-trip inspection checklists for assigned vehicle.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
- Operated commercial truck to transport goods and materials over long distances.
- Communicated with customers regarding delivery times and location details.
- Hooked and unhooked trailers from tractor and converter dollies.
- Recorded expenses and maintained receipts.
- Worked well with dispatchers to communicate route and schedule changes.
Owner/Operator Truck Driver
J B Hunt
Lowell
04.2019 - 12.2019
- Adhered to company policies regarding safety and security measures.
- Completed daily pre-trip inspection checklists for assigned vehicle.
- Assisted in loading and unloading freight from trailers as needed.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
- Operated commercial truck to transport goods and materials over long distances.
- Communicated with customers regarding delivery times and location details.
- Inspected truck for defects and safe operating condition before, during and after trips.
Local Truck Driver
J B Hunt
Houston
08.2017 - 05.2019
- Ensured that cargo was properly secured before operating truck.
- Met deadlines for completion of assigned tasks within specified time frames.
- Kept track of mileage traveled per trip along with fuel consumption records.
- Performed pre-trip inspections on trucks prior to departure to ensure compliance with DOT regulations.
- Loaded and unloaded cargo from truck in a safe manner.
- Transported goods between locations in a timely manner while obeying traffic laws.
CDL Delivery Driver
Casual Driver Leasing Services
Houston
03.2016 - 08.2017
- Provided feedback related to customer satisfaction after each delivery run.
- Provided customer service by responding to inquiries and complaints in a courteous manner.
- Inspected delivery vehicle's equipment such as tires, lights, brakes, gas, oil, and water levels to maintain operational safety standards.
- Maintained accurate records of deliveries, including invoices, manifests, and other relevant documents.
- Kept the cab area clean and organized at all times.
- Communicated effectively with dispatchers regarding any changes in delivery schedules or routes due to traffic delays or weather conditions.
- Reported any incidents involving accidents, injuries, property damage or hazardous materials spills immediately following company protocols.
Education
Hobbs High School
Hobbs, NMSome College (No Degree) - Business Management
New Mexico Junior College
Hobbs, NMSkills
- Vehicle inspection
- Customer relationship management
- Safety compliance
- Route planning
- Inventory management
- Sales strategy development
- Staff training
- Cash handling
- Performance monitoring
- Vehicle maintenance
- Assisting passengers
- Road safety awareness
- DOT regulations
- Valid Driver's license
- Ability to lift 50 pounds
Timeline
Store Manager
Dollar Tree
10.2024 - 05.2025
Courtesy Shuttle Driver
Avis Budget Group
03.2024 - Current
Owner/Operator Truck Driver
Landstar Carrier Services
12.2019 - 02.2024
Owner/Operator Truck Driver
J B Hunt
04.2019 - 12.2019
Local Truck Driver
J B Hunt
08.2017 - 05.2019
CDL Delivery Driver
Casual Driver Leasing Services
03.2016 - 08.2017
Hobbs High School
Some College (No Degree) - Business Management
New Mexico Junior College