Lamonica Pinckney
Hampton,SC
Summary
Motivated customer service specialist with over 10 years retail experience in a fast-paced, team-based environment. Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.
Overview
30
30
years of professional experience
Work History
Home Health Caregiver
Smiley Health Care
Hardeeville, SC
06.2015 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Provided mobility assistance such as walking and regular exercising.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Implemented effective strategies for addressing behavioral issues related to dementia or other cognitive impairments.
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted disabled clients to support independence and well-being.
- Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
- Documented vital statistics and coordinated with health care providers.
- Developed and implemented care plans for clients.
Saleperson/PIC
Garnett
Garnett, South Carolina
04.2011 - Current
- Person in charger, customer sevicer, dealing with money on a daily base
Salesperson in food sevices
Waffle House
Hardeevill, South Carolina
11.1994 - Current
- Dedicated to continuously improving sales abilities and product knowledge
Class A CDL Driver
Trucking Services Unlimited
Concord, NC
06.2020 - 01.2024
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
- Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
- Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
- Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status.
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Managed time efficiently during multi-stop trips to ensure timely completion of assigned duties within established deadlines.
- Maintained strict compliance with DOT operating and reporting guidelines for Type transportation.
- Handled load documentation, obtained signatures, and provided copies to destination staff.
- Met DOT requirements by maintaining current records and documenting reportable incidents.
- Checked trailer hitch and secured attachments to tractor for optimal safety.
- Minimized breakdowns and complex mechanical issues by inspecting trucks each day and completing routine maintenance.
- Picked up supplies and back hauls from vendors and completed related paperwork.
- Stayed in frequent communication with dispatch to quickly adapt to customer demands and route changes.
- Contributed to team success by collaborating with dispatchers, warehouse staff, and other drivers to optimize performance.
- Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
- Minimized accidents or incidents by conducting thorough pre-trip inspections of the truck''s mechanical components and cargo securement devices.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Exemplified commitment to company values by consistently upholding ethical conduct, professionalism, and a customer-centric approach while performing daily duties as a Class A CDL driver.
- Delivered freight daily across Location, putting in as many as Number miles per route with Number stops.
- Maximized fuel efficiency by practicing eco-friendly driving habits and routine vehicle maintenance checks.
- Worked with location personnel to quickly load and unload Type.
- Protected orders by properly balancing and bracing loads to prevent shifting and damage.
Home Health Aide
Home Helpers
Bluffton, SC
01.2012 - 01.2014
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Administered medication as directed by physician.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
- Provided direct personal care and administrative services to clients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Scheduled and coordinated medical appointments.
- Constructed cognitively stimulating activities.
- Trained new staff members on best practices for home health care.
Customer sevices
Salesperson in retail
Savannah Ga., Ga
06.2013 - 06.2014
- Built long-term customer relationships and advised customers on purchases and promotions
Education
GED -
Southwest high
Fort Worth, TX01.2006
Class A License - Truck Driving
C1 Truck Driver School
Fort Worth, TX04.2002
CNA/ Home Health Aide - Certification
CNA School For Nursing
Fort Worth, TX05.1994
Skills
- Exceptional communication skills
- Quick learner
- Cash flow management
- Creative problem solver
- Strong client relations
- Credit card processing
Timeline
Class A CDL Driver
Trucking Services Unlimited
06.2020 - 01.2024
Home Health Caregiver
Smiley Health Care
06.2015 - Current
Customer sevices
Salesperson in retail
06.2013 - 06.2014
Home Health Aide
Home Helpers
01.2012 - 01.2014
Saleperson/PIC
Garnett
04.2011 - Current
Salesperson in food sevices
Waffle House
11.1994 - Current
GED -
Southwest high
Class A License - Truck Driving
C1 Truck Driver School
CNA/ Home Health Aide - Certification
CNA School For Nursing