Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Capable Construction Laborer experienced in operating and maintaining equipment to support job site needs. Physically strong and fit with good time management abilities and dexterity to support skilled work.
Overview
12
12
years of professional experience
Work History
Extraction Crew
Solar Bear
Clearwater, FL
12.2023 - Current
Ensured compliance with safety regulations and industry standards during all stages of the extraction process.
Reported any incidents that occurred during extractions processes according to company policies.
Performed daily maintenance on extraction equipment and monitored operations to ensure optimal performance.
Developed Standard Operating Procedures for the safe operation of extraction equipment.
Server
Doc Ford's Rum Bar & Grille
St. Petersburg, FL
09.2022 - 12.2023
Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service
Was frequently complimented by customers for going above and beyond my normal responsibilities
Created orders, documented special requirements, and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints
Bartender/Server
LongHorn Steakhouse
St. Petersburg, FL
05.2018 - 07.2023
Relayed orders to the bar and kitchen by accurately recording guest choices and entering them into the register
Kept track of cash receipts and deposits to ensure complete accuracy
Double-checked guests' identification before serving alcoholic beverages
Performed opening, closing, and shift change duties with precision to keep the restaurant running smoothly and ready to meet all customer needs
Kitchen Cook
LongHorn Steakhouse
Wilkes-Barre Township, PA
12.2016 - 05.2018
Ensured that proper portion sizes were followed and that high food quality standards were consistently met
Used proper food handling techniques and kept food products at the proper temperature, resulting in consistently high health inspection scores
Sanitized kitchen counters and preparation areas to avoid foodborne illness and cross-contamination
Weighed, measured, and mixed ingredients while meticulously following recipes to produce high-quality dishes
Grocery department
Schiel's Family Market George Ave
Wilkes-Barre, PA
02.2012 - 12.2016
Developed and nurtured long-term relationships with clients through dedicated assistance, and issue resolution
Kept the store clean, well-stocked, and well-organized by streamlining daily operations and introducing new procedures
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
Assisted customers in locating and selecting merchandise in any store department.
Education
High School -
G.A.R
01.2015
CTE - Electrician -
Wilkes-Barre Area Career & Technical Center Practical Nursing Program
01.2015
Skills
Customer service
Communication skills
Strong Work Ethic
Problem-Solving
Decision-Making
Rig and Equipment Checks
Written and Verbal Communication
Performance improvement
Order accuracy
Food preparation
Sales expertise
Team standards
Hospitality service expertise
Cash handling expert
Professionalism
Timeline
Extraction Crew
Solar Bear
12.2023 - Current
Server
Doc Ford's Rum Bar & Grille
09.2022 - 12.2023
Bartender/Server
LongHorn Steakhouse
05.2018 - 07.2023
Kitchen Cook
LongHorn Steakhouse
12.2016 - 05.2018
Grocery department
Schiel's Family Market George Ave
02.2012 - 12.2016
High School -
G.A.R
CTE - Electrician -
Wilkes-Barre Area Career & Technical Center Practical Nursing Program
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