Lamont Love
Bloomfield,NJ
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Data Entry Clerk
Trinity Press Inc
02.2023 - 08.2024
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Entered customer orders, designs, and prints.
- Sent and received important emails and jobs for the company.
- Printing and sizing the correct designs upon customer request.
- Sampling previous work done by customers and processing reorder entries.
- Emailing PDF proofs to clients.
Data Entry/ Specimen Collector
SDX A Division Of Mako
05.2022 - 04.2023
- Input patient data into the system.
- Filled out patient paperwork.
- Took urine analysis samples and COVID-19 samples.
- Submitted samples to the laboratory or doctor’s office.
- Enhanced patient comfort during collection by maintaining a clean, organized, and calming environment.
Customer Service Representative (remote)
Fuji Film Inc.
11.2021 - 04.2022
- Entered data for all clients who were carriers of Fuji/Microsoft equipment.
- Scheduled appointments for technicians to service clients.
- Troubleshot equipment that malfunctioned, including printers, copiers, and scanners.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Specimen Collector/ Data Entry
Bioreference
11.2020 - 11.2021
- Adhered to compliance standards for confidentiality, accuracy and safety.
- Entered data for different specimen types.
- Created labels to identify specimens and placed them on specimen collections.
- Ensured proper storage conditions for specimens, resulting in preserved integrity for accurate testing results.
- Printed results reports and submitted for review.
- Transferred data to all healthcare providers.
Customer Service Representative (remote)
CashApp
09.2019 - 10.2020
- Worked with organizations (fraudulent, safety, investigation, etc.) to gather intel on cases and finalize resolutions.
- Identified fraud, payment fraud, and family fraud cases.
- Provided customer support and troubleshooting.
- Entered data to find customer accounts, open claims, and close claims.
Manager
Modells Sporting Good
10.2017 - 09.2019
- Oversaw the store and managed employees.
- Trained new employees for various positions.
- Controlled stock inventory and updated the system for items received and shipped.
- Partnered with the head manager to launch new products to corporate officials.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Leading Stock Manager
Footlocker Inc.
01.2015 - 09.2017
- Accepted all inventory.
- Shipped inventory to different Foot Locker locations around the district.
- Tagged prices on all apparel, from men's to women's.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
Education
Technical College Institute
New York Mills, NY 01.2011 - 05.2013
Graduated -
Jamaica High School
Queens, NY01.2009
Skills
- Data Entry
- Customer Service
- Troubleshooting
- Effective Communication
- Problem Solving
- Adaptability
- Critical Thinking
- Microsoft Office Systems (word, excel, outlook)
Timeline
Data Entry Clerk
Trinity Press Inc
02.2023 - 08.2024
Data Entry/ Specimen Collector
SDX A Division Of Mako
05.2022 - 04.2023
Customer Service Representative (remote)
Fuji Film Inc.
11.2021 - 04.2022
Specimen Collector/ Data Entry
Bioreference
11.2020 - 11.2021
Customer Service Representative (remote)
CashApp
09.2019 - 10.2020
Manager
Modells Sporting Good
10.2017 - 09.2019
Leading Stock Manager
Footlocker Inc.
01.2015 - 09.2017
Technical College Institute
01.2011 - 05.2013
Graduated -
Jamaica High School
Similar Profiles
NATHAN BLANKENSHIPNATHAN BLANKENSHIP
Account Manager at Press Press MerchAccount Manager at Press Press Merch
Waguih BoushraWaguih Boushra
Assistant Finance Manager at AUC Press Distribution and Analysis - The American University in Cairo PressAssistant Finance Manager at AUC Press Distribution and Analysis - The American University in Cairo Press
Adrian ChanAdrian Chan
Student Summer Internship at City Univeristy of Hong Kong Press (CITYU press)Student Summer Internship at City Univeristy of Hong Kong Press (CITYU press)
Akin DunbarAkin Dunbar
Delivery Driver at PDXDelivery Driver at PDX
MD FAZLA RABBIMD FAZLA RABBI
Customer Service Representative at OTG Management Inc.Customer Service Representative at OTG Management Inc.