Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lamont Mullen

Bonsall,CA

Summary

Dynamic professional with extensive experience at Horizon Oxygen, excelling in customer service and medical equipment operation. Proven ability to resolve patient issues and ensure compliance with safety regulations. Skilled in data analysis and effective communication, consistently enhancing patient satisfaction and operational efficiency. Committed to delivering high-quality support in fast-paced environments.

Overview

10
10
years of professional experience

Work History

School Maintenance,Shcool Bus Driver

Richland School District One
Shafter, CA
09.2024 - 06.2025
  • Maintained cleanliness and organization of classrooms for optimal learning environments.
  • Prepared cafeteria for meetings, ensuring readiness and supplies availability.
  • Ensured campus and restrooms met hygiene standards for staff satisfaction.
  • Transported children to designated locations safely and efficiently.

Patient Service Technician

Horizon Oxygen / Medical Equipment
Escondido, CA
04.2021 - 08.2024
  • Provide excellent customer service to patients, families, and co-workers
  • Deliver, pick-up, and set-up DME
  • Educate patients, family members, nurses, etc
  • On proper use of DME
  • Utilize company delivery software
  • Assist with troubleshooting equipment
  • Maintain a clean vehicle and complete appropriate maintenance/safety records
  • Assume on-call responsibilities in accordance with company polices
  • Perform other duties as assigned by Supervisor.
  • Observed safety precautions when handling hazardous materials or equipment.
  • Assisted with managing inventory levels of office supplies, medications and medical equipment.
  • Ensured compliance with HIPAA regulations when handling confidential patient information.

Equipment Service Associate

Primo Water/ DS Services
Vista, CA
05.2020 - 04.2021
  • Support in the refurbishing of all electrical and non-electrical dispensing equipment in compliance with company procedures and standards
  • Diagnose and repair dispensing equipment as necessary
  • Perform operational checks and sanitation required on dispensing equipment
  • Sanitize and package units per company procedures and standards.

Electronic Department

Target
San Clemente, CA
10.2019 - 03.2020
  • Ability to adapt communication style to build trusting relationships with guests and influence tech solutions as well as provide personalized tech solutions through guest engagement, product training, demo events and actively selling
  • Experience in retail business fundamentals: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
  • Knowledge of tech products including video game trends, connected home lifestyle, tech accessories, TV technology and networking.

Deliver Technician

Apria Healthcare
Oceanside, CA
04.2015 - 06.2019
  • Assists patients in solving problems regarding equipment use
  • Schedules and organizes daily deliveries and pickups according to geographic territory
  • Loads and unloads durable medical or infusion equipment, oxygen and medical supplies onto delivery vehicle
  • Complies with all applicable regulatory requirements including providing documents needed for the driver qualification file and abiding by hours of service, daily log, hazardous materials (placarding, training and shipping papers) and vehicle inspection and maintenance regulations.

Education

High School Diploma -

Vista High School
Vista, CA
06-2004

Skills

  • Medical terminology knowledge
  • Medical Equipment Operation
  • Infection control procedures
  • Data Analysis
  • Communication and Interpersonal Skills
  • Technical Support
  • Appointment Scheduling
  • Documenting and Recording Information
  • Providing Information and Resources
  • Communicating to Patients and Families
  • Resolving Problems
  • Gathering Information from Patients
  • Customer Service
  • Safety procedures
  • Vehicle maintenance
  • Route planning
  • Customer service
  • Time management
  • Problem solving

Timeline

School Maintenance,Shcool Bus Driver

Richland School District One
09.2024 - 06.2025

Patient Service Technician

Horizon Oxygen / Medical Equipment
04.2021 - 08.2024

Equipment Service Associate

Primo Water/ DS Services
05.2020 - 04.2021

Electronic Department

Target
10.2019 - 03.2020

Deliver Technician

Apria Healthcare
04.2015 - 06.2019

High School Diploma -

Vista High School