Dedicated professional skilled in customer service and team building. Successfully organized training sessions and company events, fostering a collaborative environment that enhances employee engagement and retention.
Overview
5
5
years of professional experience
Work History
Manager's Assistant
KFC
Harvest
05.2023 - 04.2025
Assisted in preparing reports and presentations for executive meetings.
Analyzed sales data to identify trends and adjust strategies accordingly.
Responded to customer issues to provide immediate resolution and improve retention.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Organized company events and employee training sessions seamlessly.
Crew Trainer
McDonald's
Harvest
04.2020 - 05.2023
Trained new crew members on food preparation and customer service standards.
Ensured compliance with safety and hygiene protocols during daily operations.
Monitored inventory levels and communicated needs to management.
Instructed new team members on correct procedures for operations.