Dedicated professional with a focus on team leadership and staff development. Experienced in enhancing patient care delivery through effective scheduling and interdepartmental communication, ensuring compliance with care standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager
Good Steward Care Services
St Louis, MO
03.2024 - Current
Managed daily operations ensuring compliance with care standards and regulations.
Developed and implemented training programs for new staff, enhancing service quality.
Oversaw scheduling and resource allocation to optimize workforce efficiency.
Coordinated communication between departments to improve patient care delivery.
Manager in Training
Jimmy John's Franchise
St Louis, MO
03.2023 - 12.2023
Led training programs for new staff, enhancing operational efficiency and service quality.
Monitored inventory levels, ensuring timely restocking and minimizing waste.
Analyzed sales data to identify trends and inform menu adjustments for improved profitability.
Personal Caregiver
Private Residence
St Louis, MO
10.2019 - 11.2022
Provided personalized care and support for daily living activities.
Monitored patient health, reporting changes to medical staff promptly.
Coordinated transportation for medical appointments and community activities as needed.
Maintained clean, safe, and well-organized patient environment
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Production Technician
Faultless Linen
St Louis, MO
07.2016 - 08.2017
Operated and maintained production machinery to ensure optimal performance and product quality.
Conducted routine inspections to identify and resolve equipment malfunctions, minimizing downtime.
Cook Shift Leader
Garrison Care Center
St Louis, MO
07.2013 - 07.2016
Supervised kitchen operations to ensure compliance with health and safety regulations.
Trained and mentored junior cooks to enhance culinary skills and efficiency.
Collaborated with management to optimize inventory control and reduce waste.
Monitored food storage practices, ensuring freshness and minimizing spoilage risks.
Implemented food preparation techniques that improved meal quality and presentation.
Housekeeping and Laundry Attendant
Garrison Care Center
St Louis, MO
09.2009 - 07.2013
Maintained cleanliness and hygiene standards in resident rooms and common areas.
Operated laundry equipment, ensuring proper handling of various fabrics and materials.
Assisted in inventory management for cleaning supplies and linen stock.
Implemented efficient workflows for daily cleaning tasks, enhancing overall productivity.
Trained new staff on cleaning protocols and safety procedures to ensure compliance.
Education
Certificate of Technical Studies - Logistics And Supply Chain Management
Florissant Valley Community College
St Louis, MO
05-2013
High School Diploma -
Ritenour High School
Overland, MO
06-1991
Barbers License - Cosmetology
Antonios Barber College
St Louis, MO
09-2007
Skills
Customer service
Team leadership
Decision-making
Time management
Staff training and development
Staff management
Complex Problem-solving
Verbal and written communication
Documentation and reporting
Conflict resolution
Business administration
Marketing
Certification
CM - Certified Manager Certification
Licensed [Hair Stylist] - Current
Timeline
Manager
Good Steward Care Services
03.2024 - Current
Manager in Training
Jimmy John's Franchise
03.2023 - 12.2023
Personal Caregiver
Private Residence
10.2019 - 11.2022
Production Technician
Faultless Linen
07.2016 - 08.2017
Cook Shift Leader
Garrison Care Center
07.2013 - 07.2016
Housekeeping and Laundry Attendant
Garrison Care Center
09.2009 - 07.2013
Certificate of Technical Studies - Logistics And Supply Chain Management