Lana Bettis
McDonald,TN
Summary
Versatile and detail-oriented administrative professional with strong organizational and communication skills. Adept at managing schedules, coordinating meetings and handling confidential information. Known for reliability and exceptional support across diverse areas including finance, human resources and client relations. Proficient in Microsoft Office, Quickbooks
and database management, with expertise transferable to corporate, nonprofit, and small business environments. A proactive problem-solver with a talent for managing complex tasks and ensuring organizational success.
Overview
20
20
years of professional experience
Work History
Office Management/ Administrative/ Executive Support
Chattanooga Emergency Medicine, PLLC
10.2002 - 08.2022
- Coordinated operational support for a team of 50+ clinicians, ensuring seamless day-to-day functionality through meticulous scheduling, record maintenance, and compliance management
- Oversaw financial processes, including accounts payable/receivable, cash reconciliation, and expense tracking, skills transferable to roles in accounting or financial management
- Streamlined HR functions such as applicant screening, onboarding, compensation management, and personnel records maintenance, applicable to corporate HR roles
- Supported customer-focused initiatives by resolving client inquiries, handling grievances, and providing solutions for billing and service-related challenges
- Managed credentialing and compliance for clinicians, transferable to industries requiring licensing, certifications, or regulatory audits
- Created and maintained spreadsheets, reports, and correspondence, showcasing expertise valuable for administrative roles across various fields
- Prepared meeting agendas, managed supply orders, and ensured operational readiness, applicable to office management in diverse settings
- Skills Applicable to Other Fields: Corporate and Small Business Administration: Proven ability to manage operations, finances, and personnel with precision, making an ideal candidate for office or operations management roles in any industry
- Client Relations & Problem-Solving: Experience with handling complex inquiries and grievances ensures readiness for customer service, client management, or public-facing roles
- HR and Compliance Expertise: Background in employee onboarding, benefits administration, and compliance audits is easily transferable to HR or regulatory-focused positions
- Financial Accountability: Strong accounting and bookkeeping skills suitable for roles in finance, payroll, or small business operations
- Project Management: Capable of organizing and executing multiple priorities, ideal for project coordination or administrative support in any sector
Education
High School -
Ridgeland High School
Ringgold, GASkills
- Administrative management
- Customer relations
- Calendar management
- Meeting coordination
- Travel arrangements
- File management
- Privacy policies
- Office equipment proficiency
- Multi-line phone proficiency
- Bookkeeping
- Advanced MS office suite
- Quickbooks
Skillsapplicabletootherfields
- Corporate and Small Business Administration: Proven ability to manage operations, finances, and personnel with precision, making an ideal candidate for office or operations management roles in any industry.
- Client Relations & Problem-Solving: Experience with handling complex inquiries and grievances ensures readiness for customer service, client management, or public-facing roles.
- HR and Compliance Expertise: Background in employee onboarding, benefits administration, and compliance audits is easily transferable to HR or regulatory-focused positions.
- Financial Accountability: Strong accounting and bookkeeping skills suitable for roles in finance, payroll, or small business operations.
- Project Management: Capable of organizing and executing multiple priorities, ideal for project coordination or administrative support in any sector.
Timeline
Office Management/ Administrative/ Executive Support
Chattanooga Emergency Medicine, PLLC
10.2002 - 08.2022
High School -
Ridgeland High School
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