Lana Dorsey
Cypress
Summary
Detail-oriented professional with experience in recruitment support, program coordination, and customer service. Skilled in managing schedules, supporting hiring processes, and organizing events while maintaining compliance and accuracy. Focused on enhancing educational outcomes through strategic planning and effective communication, with a strong interest in leveraging these skills in a new field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Founder & Business Owner
KC Braiding Bar
- Coordinated business operations, scheduling, vendor partnerships, and client communications.
- Coordinated business operations, scheduling, vendor partnerships, and client communications to streamline processes.
- Planned and executed community outreach events and networking opportunities to enhance brand visibility.
- Recruited, onboarded, and supported independent beauty professionals.
- Planned and executed community outreach events and networking opportunities.
- Maintained business records, contracts, compliance documentation, and financial reports.
Real Estate Salesperson
YT Real Estate
Kansas City, MO
06.2023 - Current
- Facilitated communication between clients, attorneys, lenders, inspectors, title companies, and other stakeholders to streamline transaction processes.
- Cultivated relationships with diverse individuals, enhancing client satisfaction through exceptional customer service.
- Schedule meetings, inspections, closings, and client appointments.
- Coordinate multiple projects and timelines while ensuring all deadlines are met.
- Review documentation for completeness, accuracy, and compliance.
- Utilize CRM systems and digital platforms to manage workflow and documentation.
- Maintain confidential records and transaction files.
Substitute Teacher, K-12
Belton School District
Belton, MO
03.2026 - 05.2026
- Delivered engaging lessons across diverse subjects to K-12 students in absence of regular teachers.
- Adapted instructional materials to meet varied learning needs and styles of students.
- Maintained classroom discipline, fostering a positive learning environment for all students.
- Collaborated with school staff to ensure seamless transitions and support for student needs.
Property Manager
Stonehaven Property Management
Columbia, MO
04.2023 - 10.2023
- Managed scheduling for maintenance, inspections, and resident services to ensure operational efficiency.
- Coordinated communications among residents, vendors, contractors, and property owners to facilitate timely resolutions.
- Resolved customer concerns while fostering positive relationships to enhance tenant satisfaction.
- Tracked operational metrics and prepared reports.
- Maintained confidential documentation and compliance records.
Education
Bachelor of Arts - Political Science
Univerisity Of Missouri
Columbia, MO05-2023
Bachelor of Arts - Sociology
Univerisity of Missouri
Columbia, MO05-2023
Skills
- Strategic Partnerships
- Recruitment coordination
- Market Research
- Client Communication
- Business Strategy
- Project Management
- Learning support
- Event logistics
- Regulatory Knowledge
- Admin support
- CRM & Database Management
- Microsoft Office Suite
- Google Workspace
- Data reporting
- CRM management
- Virtual Meeting Platforms
- Microsoft Word
- Microsoft Excel
- Outlook
- Microsoft Teams
- Google Calendar
- Networking
- Team Management
- Strategic thinking
- Team leadership
- Strategic thinking
Certification
- Missouri Real Estate Salesperson License - 2023
- Substitute Certificate of License to Teach, Missouri Department of Elementary & Secondary Education - 2026
Timeline
Substitute Teacher, K-12
Belton School District
03.2026 - 05.2026
Real Estate Salesperson
YT Real Estate
06.2023 - Current
Property Manager
Stonehaven Property Management
04.2023 - 10.2023
Founder & Business Owner
KC Braiding Bar
Bachelor of Arts - Political Science
Univerisity Of Missouri
Bachelor of Arts - Sociology
Univerisity of Missouri
Community Involvement
Youth Track & Field Volunteer Coach, Planned and coordinated youth practices, clinics, and special events., Mentored and encouraged student-athletes while promoting teamwork and leadership., Communicated with families regarding schedules and program activities., Supported student development through positive coaching and mentorship.
University of Missouri Adventure Club
- Expand this section because it aligns closely with education:
- Coordinated educational and recreational programming for elementary-aged students.
- Supported daily operations and program logistics.
- Maintained attendance records and activity documentation.
- Collaborated with teachers, staff, and families to ensure student success.
- Assisted with special events, scheduling, and parent communications.
- Fostered a safe, engaging, and inclusive learning environment.