Lana Eden
Vineyard,UT
Summary
Dynamic professional with several years of experience in behavioral health, skilled in active listening and de-escalation techniques. Proven ability to foster emotional well-being and independence in clients, while ensuring compliance with safety protocols. Adept at administering medications and maintaining accurate progress records, contributing to improved patient outcomes. Graduate student in Clinical Mental Health Counseling passionate about serving diverse individuals in mental health.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Utah State Developmental Center
American Fork, UT
04.2025 - Current
- Taught clients how to manage their emotions, cope with stress, and develop healthy habits.
- Ensured that all safety protocols were followed at all times while caring for patients in a residential setting.
- Assisted psychiatrists in the assessment of patient behavior and provided feedback to the treatment team.
- Administered medications as prescribed by physicians and monitored patient reactions to treatments.
- Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
- Encouraged clients to participate in self-care practices like exercise or journaling that promote overall wellbeing.
- Created therapeutic environments through activities designed to reduce stress levels among residents.
- Utilized therapeutic communication techniques when interacting with patients.
- Assisted patients with daily living activities, such as bathing, dressing, and grooming.
- Performed crisis intervention services when needed including evaluating potential risks posed by clients' behaviors or actions.
- Ensured compliance with health, safety, and privacy regulations.
Residential Manager
North Eastern Services
Orem, Utah
08.2024 - 04.2025
- Provides emotional support through positive relationship and building rapport
- Ensures clients have a clean space to live in, food, furniture, clothes, hygiene supplies, and items for their home
- Helped clients work on life/behavioral goals
- Train staff on de escalating behaviors, working with individuals, and how to help meet goals in daily shifts
- Attend meetings/create documentation to advocate for goals with team
- Train staff on how to complete daily documentation, work on shift expectations, learn how to administer medication, and build rapport
- Help clients complete daily tasks within their homes such as using the bathroom, completing laundry, showering, cooking, and budgeting
- Plan and accompany clients on recreational outings multiple times a week
- Schedule and attend doctors appointments, nurse visits, psychiatric evaluations, and other mental health services
- Fill out paperwork to track clients progress on goals and goals pertaining to behaviors
- Deescalate behaviors that were harmful to client or others around them
- Enforces administration policies and rules to make sure clients are safe and taken care of.
- Advocates for individuals to be independent, make choices, and have their needs and wants addressed.
- Administered medications and refill medications as needed throughout the month
- Ensure all shifts are filled, complete monthly progress reports, fire drills, finance portfolios, and administer educational disciplinary action reports to staff if necessary
- Available for emergencies, trainings, and appointments with ten hours of on call throughout the week
Day and Night Direct Support Professional
North Eastern Services
Orem, Utah
08.2023 - 08.2024
- Provides emotional support through positive relationship
- Ensures clients have a clean space to live in
- Helped clients work on life and behavioral goals created by their team
- Help clients complete daily tasks within their homes such as laundry, showering, cooking, and budgeting.
- Change clients and attend to physical needs depending on individual limitations
- Fill out paperwork to track clients progress on goals and goals pertaining to behaviors
- Deescalate behaviors that were harmful to client or others around them
- Teach daily living skills such as hygiene, cooking, and cleaning
- Enforces administration policies and rules to make sure clients are safe and taken care of.
- Advocates for individuals to be independent, make choices, and have their needs and wants addressed.
- Administered medications
- Accompanies clients on recreational outings
Registered Behavior Technician
Kids On The Move
10.2023 - 07.2024
- Develops positive relationship with children
- Build rapport
- Engage children in fun activities
- Keep children safe from self, others, and environment
- Ensure children are nourished with provided meals
- Complete learning applied behavioral analysis programs
- Complete documentation each shift
- Work with other professionals on child's team
- Apply feedback from ABA Therapist in working relationship with child
- Promote healthy social skills
- Help clients develop language, independent living skills, and learn to communicate needs
Direct Support Professional Intern
Turn Community Services
Provo, Utah
04.2023 - 07.2023
- Provided positive and nurturing support to individuals
- Helped clients work on goals created by their team
- Help drive clients to and from their homes
- Change clients and attend to physical needs depending on physical limitations
- Filled out paperwork to track clients progress on goals.
- Deescalated behaviors that were harmful to client or others around them
- Taught skills, such as sports, dancing, cooking, and art.
- Enforced administration policies and rules
- Helped accompany clients on recreational outings
- Administered medication to individuals
Developmental/Vocational Paraprofessional
Journeys
Rexburg, Idaho
04.2022 - 04.2023
- Company Overview: Developmental Disability Agency
- Provided positive and nurturing support while attending to clients physical, personal, and emotional needs.
- Helped clients work on emotional, social, physical, and intellectual goals within the facility and out in the community.
- Filled out paperwork to track clients progress on goals.
- Deescalated maladaptive behaviors being shown by clients.
- Taught skills, such as sports, dancing, and cooking.
- Enforced administration policies and rules governing clients.
- Helped clients complete tasks at their jobs, follow rules, and stay motivated through positive encouragement and relationship rapport
- Took individuals out in the community to go shopping and participate in activities they chose for themselves.
- Developmental Disability Agency
Craft Maker
Devenie Designs Co
Williamson Valley, Arizona
05.2019 - 05.2022
- Help run crafting machinery
- Help press prints on towels
- Help stain wood and pull vinyl
- Cut out prints used for the towels
- Package items and label them for FEDEX
Missionary
The Church of Jesus Christ of Latter Day Saints
Houston, Texas
06.2020 - 12.2021
- Communication Skills
- Attended meetings to discuss church management and upcoming lessons.
- Taught gospel lessons in Spanish and English.
- Practiced good time-management skills
- Teamwork skills for companions and meetings
- Empathy for families or individuals current situations providing emotional support, scriptures, and resources if needed for current circumstances
- Worked with diverse people from different cultures and backgrounds.
- Volunteered full time as a missionary with no pay for eighteen months
Internship/Sterile Tech
Dental Horizon Group
Prescott, Arizona
01.2020 - 05.2020
- Sterilize rooms after patient use
- Help assist dental assistant during medical procedures
- Help dental hygienist chart for patients
- Organized speciality surgical instrument trays and other sterilized supplies
- Cleaned and sterilized instruments
Babysitter
Prescott Valley, Arizona
05.2017 - 05.2020
- Developed trusting relationships with parents and adhered to instructions regarding child supervision
- Drove children to and from school, play dates, and recreational activities
- Prepared snacks and cooked meals for children using available food items
- Washed dirty dishes, laundry, and clothes after use
- Diffused child arguments and performed light disciplinary actions to promote good behavior
- Entertained and engaged with children using games, crafts, and other activities
- Assisted children with homework assignments and school related projects
- Performed cleaning and housework tasks to keep living space clean
Education
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Online05-2026
Bachelors of Science - Marriage and Family Studies with an emphasis in Human Services
Brigham Young University, Idaho
Rexburg, Idaho07.2023
Associate of Arts -
Yavapai College
Arizona05.2020
Graduated -
Arizona Agriculture Equine Center (AAEC)
Arizona05.2019
Skills
- Active listening
- Time-management
- Communication
- Reliability
- De-escalation techniques
Certification
- CPR Certified, Utah
- Soar 1, Utah
- Soar 2, Utah
- Food Handlers Card, Utah
- RBT Certificate
Awards
- Most improved softball player working to learn skills such as throwing, catching, running, and batting
- Young Women Medallion for completing progress goals such as serving, cooking, developing educational skills
- GPA awards for maintaining a high grades throughout educational studies
- Received RBT month award for working with a client effectively by establishing rapport, making sessions fun, and completing a high amount of ABA programs as well during sessions.
Languages
Spanish
Elementary
Accomplishments
● Most improved softball player working to learn skills such as throwing, catching, running,
and batting
● Young Women Medallion for completing progress goals such as serving, cooking, developing educational skills
● GPA awards for maintaining a high grades throughout educational studies
● Received RBT month award for working with a client effectively by establishing rapport, making sessions fun, and completing a high amount of ABA programs as well during sessions.
Timeline
Psychiatric Technician
Utah State Developmental Center
04.2025 - Current
Residential Manager
North Eastern Services
08.2024 - 04.2025
Registered Behavior Technician
Kids On The Move
10.2023 - 07.2024
Day and Night Direct Support Professional
North Eastern Services
08.2023 - 08.2024
Direct Support Professional Intern
Turn Community Services
04.2023 - 07.2023
Developmental/Vocational Paraprofessional
Journeys
04.2022 - 04.2023
Missionary
The Church of Jesus Christ of Latter Day Saints
06.2020 - 12.2021
Internship/Sterile Tech
Dental Horizon Group
01.2020 - 05.2020
Craft Maker
Devenie Designs Co
05.2019 - 05.2022
Babysitter
05.2017 - 05.2020
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Bachelors of Science - Marriage and Family Studies with an emphasis in Human Services
Brigham Young University, Idaho
Associate of Arts -
Yavapai College
Graduated -
Arizona Agriculture Equine Center (AAEC)
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