Lana Everhart
Budget and Staffing Coordinator
Lexington,KY
Summary
Achieved significant improvements in customer satisfaction and employee retention at TMMK through expert staff coordination and strong organizational skills. Spearheaded innovative onboarding and training programs, enhancing team performance and efficiency. Cultivated vital stakeholder relationships, ensuring seamless cross-departmental communication and project success.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Budget and Staffing Coordinator
TMMK
01.2000 - 01.2022
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
Specialist
TMMK
11.1990 - 11.2000
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Associate
TMMK
08.1989 - 11.1990
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Academic Instructor
Earl C. Clemmons Job Corp
02.1988 - 04.1989
Temp Worker
TMMK
05.1988 - 08.1988
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
Education
Bachelor of Arts - Accounting And Business Management
Ball State University
Muncie, IN05.1990
Skills
- Staff Scheduling
- New Hire Onboarding
- Strong Organization
- Staff Coordination
Certification
- Kaizen Tmmk 1990
Volunteer at my church, sorority Alpha Kappa Alpha
I volunteer to teach Sunday School, and ushering. I'm also work with Senior ladies committee.
- I volunteer with my sorority mentoring at risk girls. I represent my sorority and volunteer to support and donate my time to work on the kamala Harris 2025 campaign for president of the United States.
Timeline
Budget and Staffing Coordinator
TMMK
01.2000 - 01.2022
Specialist
TMMK
11.1990 - 11.2000
Associate
TMMK
08.1989 - 11.1990
Temp Worker
TMMK
05.1988 - 08.1988
Academic Instructor
Earl C. Clemmons Job Corp
02.1988 - 04.1989
Bachelor of Arts - Accounting And Business Management
Ball State University
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