Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lana Garza

Medical Assistant
Idaho Falls,ID

Summary


Medical professional with extensive experience in patient care and clinical support, prepared to excel in fast-paced healthcare environment. Consistently ensured high-quality care and efficient clinic operations through strong organizational and interpersonal skills. Known for teamwork, adaptability, and commitment to achieving optimal patient outcomes.

Overview

25
25
years of professional experience

Work History

Senior Medical Assistant

Mountain View Hospital- Rocky Mountain Pulm
08.2023 - Current
  • Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
  • Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
  • Increased clinic productivity by training new medical assistants in proper techniques and best practices.
  • Enhanced patient care by efficiently managing medical records and maintaining strict confidentiality.

Senior Medical Assistant/Research Coordinator

Cleveland Clinic Lou Ruvo Center for Brain Health
04.2020 - 05.2023
  • Assisted in launching the nations first women's Alzheimer's prevention clinic known as Women's Alzheimer's Movement (WAM)
  • Educated patient on health maintenance strategies, promoting wellness through preventive care measures.
  • Administered cognitive assessments And physicals
  • Improved office efficiency by streamlining appointment scheduling and optimizing workflow processes.

Senior Medical Assistant

Cleveland Clinic Lou Ruvo Center for Brain Health
04.2017 - 04.2020
  • Medical Assistant for Cleveland Clinic Medical Director
  • Processed laboratory specimens according to established guidelines, ensuring the accuracy of test results for appropriate clinical decision making.
  • Provided compassionate care to diverse populations, fostering trust and rapport with patients and caregivers.
  • Assisted in the development and implementation of quality improvement initiatives to elevate patient satisfaction and overall clinic performance.

Back Office Lead Medical Assistant

Cancer Therapy and Integrative Medicine
06.2004 - 04.2017
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Assisted physicians and nurses with clinical procedures following safe practices.
  • Documented patient information in EMR and prepared paperwork for medical staff.

Education

Bachelor of Science - Bachelors in Science of Health Management

University of Phoenix
Tempe, AZ
10-2026

Associate of Science - Psychology

Nevada State University
Henderson, NV
09-2017

Certificate - Medical Assistant

Broadview University
UT
01-1999

Skills

  • Injections administration
  • Vital signs monitoring
  • HIPAA regulations
  • Medication preparation
  • Clinical documentation
  • Phlebotomy techniques
  • Patient scheduling
  • Laboratory specimen collection
  • Patient care coordination
  • Medical terminology
  • Telehealth Appointments
  • Electronic health records management

Accomplishments


  • Developed a training manual for Women's Alzheimer's Movement
  • Recognized for outstanding dedication to patient care.
  • Recognized for going above and beyond the call of duty.

Timeline

Senior Medical Assistant

Mountain View Hospital- Rocky Mountain Pulm
08.2023 - Current

Senior Medical Assistant/Research Coordinator

Cleveland Clinic Lou Ruvo Center for Brain Health
04.2020 - 05.2023

Senior Medical Assistant

Cleveland Clinic Lou Ruvo Center for Brain Health
04.2017 - 04.2020

Back Office Lead Medical Assistant

Cancer Therapy and Integrative Medicine
06.2004 - 04.2017

Bachelor of Science - Bachelors in Science of Health Management

University of Phoenix

Associate of Science - Psychology

Nevada State University

Certificate - Medical Assistant

Broadview University

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