Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lana Groover

Dmithfield

Summary

Dynamic and detail-oriented professional with extensive experience at Albert Gallatin School District. Proven expertise in office administration and exceptional customer service, adept at managing complex scheduling and enhancing communication processes. Skilled in document preparation and file management, consistently ensuring accuracy and efficiency in all tasks.

Overview

12
12
years of professional experience

Work History

Secretary

Albert Gallatin School District
McClellandtown Pa
08.2023 - Current
  • Maintain accurate records and files, supporting office staff.
  • Maintained daily report documents, memos and invoices.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Learning Support Aide

Albert Gallatin School District
Uniontown, PA
08.2014 - 08.2023

Assist principal in all aspects of running a sufficient, well organized office. Enrollments and withdrawals and all student scheduling, along with requesting records and sending out records is efficiently done by the secretary. Emails, phone calls and all information that needs to go out to parents is taken care of by the secretary.

Education

Secretarial

West Virginia Career College
West Virginia
1988

High School Diploma - Commercial

Fairchance Georges
Uniontown, PA
05.1986

Skills

Customer service

Verbal and written communication

Office administration

Organization

Keyboarding skills

Appointment scheduling

File management

Document preparation

Calendar management

Complex Problem-solving

Multi-line phone systems

File systems management

Supply ordering

Mail distribution

Inter-office communications

Executive support

Office supply inventory

Timeline

Secretary

Albert Gallatin School District
08.2023 - Current

Learning Support Aide

Albert Gallatin School District
08.2014 - 08.2023

Secretarial

West Virginia Career College

High School Diploma - Commercial

Fairchance Georges
Lana Groover