Lana K Monard
Clinton
Summary
Motivated office professional with proven skills in managing appointments, meetings and events. Able to independently organize resources to smoothly meet routine needs and complete special projects. Skilled communicator and problem-solver with the adaptability to handle changing demands. Administrative Assistant expertly uses computer programs, word processors and data analysis tools. Increases team productivity by keeping files organized and handling multiple assignments. Operates well with minimal oversight and meets tight deadlines.
Qualified in Urology with background in assisting healthcare professionals and providing patient care. Skilled in clinical procedures and medical administration, contributing to improved patient outcomes. Demonstrated ability in patient communication and maintaining medical records efficiently.
Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Golden Valley Memorial Hospital
Clinton MO
12.2024 - Current
- Assisted in patient examinations, ensuring accurate documentation of medical history and vital signs.
- Managed patient flow by coordinating appointments and maintaining efficient scheduling systems.
- Educated patients on treatment plans and medication instructions to enhance understanding and compliance.
- Collaborated with healthcare teams to develop patient care strategies that improved overall outcomes.
- Mentored junior staff on clinical procedures, fostering a culture of continuous learning and improvement.
- Implemented electronic health record (EHR) systems, enhancing data accuracy and accessibility for medical professionals.
- Led initiatives to streamline administrative processes, reducing wait times and enhancing patient satisfaction rates.
Sterile Processing Technician
Golden Valley Memorial Hospital
Clinton, MO
10.2022 - 12.2024
- Operated sterilization equipment to ensure compliance with safety standards.
- Processed surgical instruments using advanced decontamination techniques.
- Maintained accurate records of sterilization cycles and instrument inventory.
- Trained new staff on sterile processing protocols and safety procedures.
- Collaborated with surgical teams to meet instrument availability needs promptly.
Administrative Assistant
Show Me RV
Clinton, MO
01.2021 - 08.2022
- Answered incoming calls and directed messages to correct party.
- Planned events based on departmental needs and personal requests.
- Filtered incoming phone calls and emails, escalating only highest priority inquiries to executive leadership.
- Greeted visitors upon arrival and directed guests to appropriate departments.
- Organized computer files, sensitive documents and home office supplies.
- Adhered to confidentiality procedures to protect sensitive data and information.
- Prioritized busy workload to organize time and complete tasks to schedule.
- Performed basic administrative tasks to support office workflow.
- Assisted visitors by answering questions or providing policy and procedure information.
Retail Sales Associate
The Bluebird Mercantile
Clinton, MO
11.2019 - 01.2022
- Handled cash and credit transactions, issued correct change and processed online orders.
- Evaluated customer needs and made appropriate product recommendations.
- Uphold company standards for brand and merchandise presentation.
- Directed customers to appropriate merchandise and store locations.
- Described product features and product-specific deals to customers.
- Developed long-term business relationships with customers to promote continued business.
- Shelved and stocked products in appropriate locations.
- Used POS system to complete sales and process customer transactions.
- Unloaded delivery trucks and transported merchandise to appropriate facility locations.
- Notified supervisors of inventory shortages, damages and changes.
- Set up promotional displays to highlight new products and special offers.
- Helped maintain clean and orderly work environment.
- Assisted customers with refunds and product returns.
- Reported safety hazards and security concerns to store supervisors.
High School Cheerleading Coach
Montrose High School
Montrose, MO
08.2018 - 05.2020
- Introduced new routines and stunts to team members, demonstrating proper techniques to avoid injuries.
- Scheduled non-practice meetings with squad and staff members to build trust and strengthen relationships.
- Arranged transportation with athletics department to travel to away games.
- Oversaw practices and try-outs to assess individual skills, develop routines and map trajectory of program based on available talent.
- Taught cheerleading squad to promote school spirit and encourage athletic teams.
- Organized away games, handling travel and accommodation arrangements for team, coaches and support staff.
- Recommended stretching and mobility exercises to reduce risk of injuries.
Cook
Short Street
Montrose, MO
06.2014 - 06.2018
- Short order cook, stock groceries, add groceries to list for ordering.
- Rotating items, prepping items for salad bar, specials for the day.
- Cleaning prep area. Use of fryers, flat top grill.
- Washing pots and pans in 3 Bay sink.
- Using dish washer for plates, cups, silverware.
- Sweep and mop. Keep kitchen cleaned and sanitized.
Cook
Holy Rosary
Clinton, MO
08.2007 - 05.2014
- Followed established recipes to prepare and cook menu items.
- Complied with portioning requirements to adhere to budget and minimize waste.
- Sanitized kitchen surfaces and equipment to comply with food safety regulations.
- Cooked items to correct temperatures to minimize risk of food-borne illness.
- Accepted special requests from guests and prepared food to meet demands.
- Operated kitchen equipment to prepare meal items for guests.
- Checked kitchen equipment for proper operation, notifying management of problems.
- Cleaned surfaces regularly to prevent spread of illness or cross-contamination between raw and cooked products.
- Weighed and mixed ingredients to achieve proper ratios in prepared dishes.
- Measured portions and ingredients to minimize waste and control costs.
After-School Care Provider
Holy Rosary
Clinton, MO
08.2007 - 05.2014
- Selected activities to reinforce learning and discovery and helped children develop personal interests.
- Built positive relationships with parents and listened to concerns and requests.
- Followed licensing guidelines and standards to optimize daily childcare.
- Assisted children in overcoming inappropriate behavior and provided positive guidance and reinforcement.
- Sanitized and organized toys and play equipment to reduce safety risks.
- Determined daycare supply needs and requisitioned materials.
- Worked with parents to help children progress towards educational and behavioral goals.
- Provided enjoyable activities for children under supervision.
- Maintained clean classroom, eating and activity areas.
- Organized age-appropriate activities to promote play, movement and development.
Paraprofessional
Clinton High School
Clinton, MO
08.2006 - 05.2007
- Worked one on one with a paralyzed student.
- I would transport student from class to class.
- Assisted student with Lunch.
- Assisted student with restroom.
- Reported any concerns to Registered Nurse of the district.
- Keep parents informed of any concerns or issues.
Cook
Golden Valley Memorial
Clinton, MO
12.1997 - 05.2006
- Followed established recipes to prepare and cook menu items.
- Cleaned surfaces regularly to prevent spread of illness or cross-contamination between raw and cooked products.
- Accepted special requests from guests and prepared food to meet demands.
- Cooked items to correct temperatures to minimize risk of food-borne illness.
- Measured portions and ingredients to minimize waste and control costs.
- Used various spices to season meat and fish dishes.
- Checked kitchen equipment for proper operation, notifying management of problems.
- Paid close attention to presentation, producing attractive dishes in line with restaurant standards.
- Weighed and mixed ingredients to achieve proper ratios in prepared dishes.
- Verified quality, plating presentation and serving size of prepared food.
- Operated kitchen equipment to prepare meal items for guests.
- Sanitized kitchen surfaces and equipment to comply with food safety regulations.
- Achieved high standard of sanitation, safety and cleanliness and passed food safety inspections with no violations.
- Conducted inventory and prepared food orders for vendors and supplier delivery.
- Assisted in planning menus for kitchen giving diners variety of options.
- Met food quality standards consistently and served dishes with correct proportions and presentations.
- Cooked exact number of items ordered by each customer, working on several different orders simultaneously.
- Monitored inventory and reported low-stock items for reorder.
- Prepared single orders and batch preparations with minimal waste to maintain food cost controls.
- Fulfilled large-volume orders with expert command of grills, deep-fryers and griddles.
- Prepared specialty foods, seasonal menu items and promotional offerings.
- Mixed sauces, batters and other supplemental ingredients for future use.
- Reduced risk of food-borne illnesses with consistent cleaning and sanitization.
Education
High School Diploma -
Clinton High School
Clinton, MO05.1993
Skills
- Clerical support
- Organize files
- Organization
- Verbal communication
- Set appointments
- Motivation
- Prioritization
- Teamwork
- HIPAA regulations adherence
- Patient vital sign assessment
- Vital sign monitoring
- HIPAA compliance
- Medical history recording
- Medical office procedures
- Patient intake process
Certification
- CCMA - Certified Clinical Medical Assistan
- Certified Substitute Teacher 2022
Interests
Cooking, Sewing, Dancing, Crafting
Timeline
Certified Medical Assistant
Golden Valley Memorial Hospital
12.2024 - Current
Sterile Processing Technician
Golden Valley Memorial Hospital
10.2022 - 12.2024
Administrative Assistant
Show Me RV
01.2021 - 08.2022
Retail Sales Associate
The Bluebird Mercantile
11.2019 - 01.2022
High School Cheerleading Coach
Montrose High School
08.2018 - 05.2020
Cook
Short Street
06.2014 - 06.2018
Cook
Holy Rosary
08.2007 - 05.2014
After-School Care Provider
Holy Rosary
08.2007 - 05.2014
Paraprofessional
Clinton High School
08.2006 - 05.2007
Cook
Golden Valley Memorial
12.1997 - 05.2006
High School Diploma -
Clinton High School
Awards
Blue Ribbons for entering in the Home Economics at the Henry County Fair, Certificate from The Kansas City Chiefs Cheerleader for most passionate Coach.
Community Service
Project Christmas Cheer, Olde Glory Days Fair, Trunk or Treat, After School Projects and Supervising Field Trips