LANA MIRZA
Sun City,AZ
Summary
Results-oriented billing manager with a proven track record of success in maintaining up-to-date and accurate finances. Offers 30 years of functional experience in providing clerical, financial, and administrative services within the medical industry. Dedicated to ensuring seamless operations and optimizing revenue generation through meticulous attention to detail and effective communication.
Overview
27
27
years of professional experience
Work History
CUSTOMER EXPERIENCE REPRESENTATIVE PHYS PRACTICE
Banner Healthcare PFS
10.2022 - Current
- Prioritized customer service care
- Generated insurance claims, updated in system, sent electronic payments, reconciled and posted final claims
- Reviewed billing problems, researched issues and resolved concerns
- Collections
- Worked with customers to develop payment plans and bring accounts current
- Verified accuracy of accounts payable payments, resulting in 80% reduction in payment errors and check reissues
- Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance
- Kept vendor files accurate and up-to-date to expedite payment processing
- Directed operations in 2-person billing group managing $500,000 in monthly funds
- Verified vendor accounts by reconciling monthly statements and related transactions
- Created new standard operating procedures improving billing accuracy and cash flow
- Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals.
Medical Coding and Billing Manager
The Elgin Clinic LTD.
Elgin, IL
04.1997 - 01.2022
- Prioritized customer service care
- Generated insurance claims, updated in system, sent electronic payments, reconciled and posted final claims
- Reviewed billing problems, researched issues and resolved concerns
- Collections
- Worked with customers to develop payment plans and bring accounts current
- Verified accuracy of accounts payable payments, resulting in 80% reduction in payment errors and check reissues
- Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance
- Kept vendor files accurate and up-to-date to expedite payment processing
- Directed operations in 2-person billing group managing $500,000 in monthly funds
- Verified vendor accounts by reconciling monthly statements and related transactions
- Created new standard operating procedures improving billing accuracy and cash flow
- Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals.
Education
Business Administration -
Elgin Community College
Elgin, ILSkills
- Medical billing and coding
- Medical billing code accuracy
- Billing and payment processing
- Scheduling patients
- Understanding of medical terminology
- Insurance coding (ICD-10 and CPT)
- Data coding and processing
- Claims investigation and research
- Medical billing experience
- Behavioral health billing and collections
References
References provided upon request.
Languages
Arabic
Native or Bilingual
Timeline
CUSTOMER EXPERIENCE REPRESENTATIVE PHYS PRACTICE
Banner Healthcare PFS
10.2022 - Current
Medical Coding and Billing Manager
The Elgin Clinic LTD.
04.1997 - 01.2022
Business Administration -
Elgin Community College