Summary
Overview
Work History
Education
Skills
Timeline
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Lana Peyton

Green Cove Springs,FL

Summary

Driven by a proven track record of operational excellence at Chick-fil-A, I excel in leveraging data analytics and fostering teamwork to drive business improvements. My bilingual proficiency and leadership qualities have consistently enhanced team dynamics and customer satisfaction, making me a versatile and dependable asset to any team. Knowledgeable about research areas and study procedures. Enthusiastic about setting up and carrying out wide array of studies. Diligent, industrious and efficient in handling minute details with methodical approaches to gain insights into Biological Sciences field.

Overview

5
5
years of professional experience

Work History

Assistant Director

Chick-fil-A
09.2019 - Current
  • Streamlined communication between directors, leaders, trainers, and team members to foster a professional and productive environment
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Implemented and assisted others in identifying effective conflict resolution strategies for resolving issues throughout shifts
  • Ensured compliance with state and corporate food and general safety standards
  • Led team members and leaders in special projects and daily operations.

Volunteer

Mayo Clinic
02.2024 - Current
  • Assisted staff in the Mayo Clinic Bronchial Laboratory and Cancer Studies Unit by maintaining clean, neat, and operational facilities to serve program needs.
  • Took and followed detailed directions from others.
  • Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
  • Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
  • Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
  • Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Church Youth Leader

Local Church
09.2023 - Current
  • Mentored young individuals on personal and spiritual growth, resulting in an increase in overall youth group participation.
  • Engaged youth by following, implementing, and assisting in creating lesson plans.
  • Collaborated with fellow church leaders to create programs targeting specific needs within the congregation''s youth population.
  • Established safe spaces during gatherings for open dialogue about faith-related questions or concerns among young people.

Education

Bachelor of Science - Biomedical Sciences

University of North Florida
Jacksonville, FL
12.2025

Associate of Arts -

University of South Florida
Tampa, FL
01.2024

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Organized and Efficient
  • Attention to Detail
  • Leadership Qualities
  • Adaptability and Dependability
  • Public Speaking
  • Foreign language proficiency (English, Spanish, and French)
  • MS Office
  • Multitasking
  • Problem-Solving
  • Excellent Communication

Timeline

Volunteer

Mayo Clinic
02.2024 - Current

Church Youth Leader

Local Church
09.2023 - Current

Assistant Director

Chick-fil-A
09.2019 - Current

Bachelor of Science - Biomedical Sciences

University of North Florida

Associate of Arts -

University of South Florida

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Lana Peyton