Lana Sargent

Created standard operating procedures for all service functions.

Reviewed customer billing statements for accuracy prior to release.

Collaborated with customers to offer solutions to service needs.

Conducted regular team meetings.

Scheduled pick up and delivery of equipment.

Scheduled service calls for customers.

Assisted with the parts department when needed.

Accounts payable and receivables.

Kept all records on trucks and trailers.

• Monitored inventory levels and placed orders to replenish stock.

• Provided exceptional chairside assistance for various restorative procedures, affording dentists the ability to work more efficiently.
• Increased patient satisfaction by delivering gentle, empathetic, and thorough dental care.
• Streamlined dental records management by accurately updating patient files following each appointment, ensuring all relevant information was easily accessible for future reference.
• Assisted dentists in complex procedures, ensuring safe and successful outcomes for patients.

• Reduced turnaround time for dental appliances through effective time management and organization skills.
• Collaborated with dentists to create accurate and customized dental restorations for patients.
• Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
• Completed detailed models of patients' mouths to create accurate devices.

• Contributed to a positive patient experience by effectively addressing concerns and answering questions about dental treatments.
• Applied fluoride varnish and sealants.
• Supported dentist during oral surgeries, ensuring proper instrument preparation and sterilization procedures were followed.
• Built strong rapport with patients through empathetic communication skills, fostering trust in dental care providers.

• Increased patient satisfaction by delivering gentle, empathetic, and thorough dental care.
• Assisted dentists in complex procedures, ensuring safe and successful outcomes for patients.
• Reduced patient wait times through efficient appointment scheduling and organization of dental procedures.
• Adapted to a variety of dental software systems, enabling seamless integration into new practices as necessary.