Summary
Work History
Education
Skills
Timeline
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Lana Wallpe

Fowler,IN

Summary

Dynamic and results-oriented professional with a proven track record at Woodland Manor Nursing And Rehab, adept in HIPAA Compliance and delivering exceptional customer service. Excelled in fostering trust through professionalism. Offering strong problem-solving abilities and eager and willingness to learn new skills. Skilled in multitasking and medical records management, consistently achieving performance improvement. Reliable and resourceful individual with positive, upbeat attitude. Developed broad skill set in hands-on, fast paced environment, looking to transition into new field.

Work History

Waitress/ Bartender

Fowler Bowling Center
Fowler, IN
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Ward Clerk

Woodland Manor Nursing And Rehab
Attica, IN
  • Documented latest information in computer system and printed paperwork.
  • Answered multi-line phone systems to manage incoming and outgoing calls for busy nursing department.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.

Qualified Medical Assist

Green Hill Manor
Fowler, IN
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.

Maintenance Assistant

Madison Cottage's Apartment Complex
Fowler, IN Rensselaer, IN
  • Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Positively engaged with customers and maintained professional appearance as company representative.

Education

Benton Central Jr-Sr High School
Oxford, IN

Skills

  • Inter-office communications
  • Professionalism and Ethics
  • Records Management
  • Fast Learner
  • Exceptional customer service
  • Multitasking and Time Management
  • Verbal and written communication
  • Maintaining confidentiality

Timeline

Waitress/ Bartender

Fowler Bowling Center

Ward Clerk

Woodland Manor Nursing And Rehab

Qualified Medical Assist

Green Hill Manor

Maintenance Assistant

Madison Cottage's Apartment Complex

Benton Central Jr-Sr High School
Lana Wallpe