Lanasha Paul
Fall River,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Reservationist
Transdev NA
Malden
01.2020 - 03.2021
- Answering phone calls, obtaining all required customer information and desired pick-up and drop-off times and locations while following the established script to ensure proper trip bookings.
- Checking eligibility status of customer and trip(s) being requested and verifying that trips are within the service area using available software and tools.
- Communicating effectively with dispatchers and schedulers to resolve any issues.
- Updated reservation records, availability, rates and other data into computer system.
- Ensured accuracy of all customer information entered into the system.
Artist Assistant
Laurence Mcrae
Boston
09.2019 - 01.2020
- Ensure that the studio remains in working order with basic cleaning and organizing of tools and supplies.
- Organized materials, supplies and equipment for artist projects.
- Assisted artist with designs and execution while taking instruction.
- Conducted quality control inspections of completed work to ensure accuracy and adherence to standards.
- Utilized basic math skills to measure components accurately.
Doggy Daycare Boarding Attendant
Suite Escape
Charlestown, MA
03.2019 - 09.2019
- Answer phone calls and emails from customers looking to board their dog.
- Scheduling reservations.
- Getting general info for pets care.
- Feeding dogs and giving appropriate medication.
- General cleaning.
Diet Aide
Lighthouse Nursing Care Center
Revere
10.2018 - 01.2019
- Keep Kitchen work spaces clean.
- Prepare meals for residents.
- Supervise employees in having a timely and productive meal time.
Sorting Associate
Amazon
Everett
07.2017 - 07.2018
- Responsible for managing incoming truck deliveries and packages to the warehouse.
- Scanned barcodes on packages to verify item numbers and locations.
- Picking and sorting packages to be sent out on routes with drivers.
- Organize and restage warehouse.
Education
Associate's degree - Applied Science
Massasoit Community College
Brockton, MA03.2017
High School Diploma -
Raynham Regional High School
Bridgewater, MA01.2014
Skills
- Customer Service
- Communication
- Documentation
- Collaboration
- Detail Oriented
- Problem Solving
- Initiative
Timeline
Reservationist
Transdev NA
01.2020 - 03.2021
Artist Assistant
Laurence Mcrae
09.2019 - 01.2020
Doggy Daycare Boarding Attendant
Suite Escape
03.2019 - 09.2019
Diet Aide
Lighthouse Nursing Care Center
10.2018 - 01.2019
Sorting Associate
Amazon
07.2017 - 07.2018
Associate's degree - Applied Science
Massasoit Community College
High School Diploma -
Raynham Regional High School