Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Lance Bennett

Newton

Summary

Possessing a solid foundation in Data Center Technician roles, I am adept at diagnosing and resolving issues with servers and network hardware, performing updates, and configuring network elements. I have extensive experience in installing devices, identifying and fixing problems, and fine-tuning configurations. I'm well-versed in keeping software and hardware up-to-date to satisfy user requirements.

Overview

4
4
years of professional experience

Work History

Senior Data Center Technician

Microsoft
01.2025 - Current


  • Lead and coordinate installation, configuration, and maintenance of servers, network hardware, and storage systems.
  • Diagnose and resolve complex hardware, software, and connectivity issues to minimize downtime.
  • Monitor and optimize data center performance, including power, cooling, and network utilization.
  • Implement and enforce best practices for security, compliance, and operational efficiency.
  • Mentor and train new technicians, providing guidance on procedures, safety, and troubleshooting.
  • Collaborate with engineering teams to support large-scale deployments, upgrades, and migrations.
  • Document procedures, incidents, and resolutions for knowledge sharing and compliance.
  • Participate in change management and incident response, ensuring minimal impact to business operations.
  • Manage inventory of equipment and spare parts, coordinating with vendors as needed.
  • Promote a safety culture and ensure adherence to company policies and industry standards.

Data Center Technician

Microsoft
12.2023 - Current
  • Enhanced data center efficiency by implementing effective cable management and server organization strategies.
  • Managed inventory control for data center equipment, maintaining accurate records for procurement purposes.
  • Enhanced team performance through consistent collaboration with colleagues, sharing expertise and best practices.
  • Collaborated with network engineers to troubleshoot connectivity problems, ensuring minimal disruption to services.
  • Maintained high standards of cleanliness within the data center environment to reduce potential hazards and maximize operational efficiency.
  • Identified and reported problem devices and replaced defective parts.
  • Dressed and labeled cables for easy identification and traceability.
  • Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
  • Reviewed network design and set up copper and fiber-optic cabling infrastructures.
  • Monitored network hardware operations to evaluate proper configuration.

Data Center Technician

One Neck IT Solutions
03.2023 - 11.2023
  • Participated in Change Management Meetings discussing major changes related to Network Infrastructure.
  • Reduced network downtime by proactively monitoring and troubleshooting issues in a 24/7 Network Operations Center.
  • Coordinated hardware installations, working closely with vendors to ensure seamless integration into existing systems.
  • Optimized network configuration settings, resulting in improved bandwidth allocation for endusers.

Data Center Technition

Tech Systems
05.2022 - 03.2023
  • Assisted with performing infrastructure readiness tests.
  • Entered device locations and cable connections into database.
  • Dressed and labeled cables for easy identification and traceability.
  • Installed and managed structured cabling infrastructure.
  • Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.

Education

High School Diploma -

West High School
Sioux City, United States
03.2003

Skills

  • Maintenance and repairs
  • Network Troubleshooting
  • Network support
  • IT support
  • Hardware maintenance
  • Data Retention
  • Technical Support
  • Friendly, Positive Attitude
  • Problem-Solving
  • Storage Area Networking

Interests

  • I enjoy cooking for friends and family gatherings
  • I have a passion for photography and editing photos
  • Outdoor Recreation
  • Auto Repair/Restoration
  • 3D Printing
  • I like working with my hands and fixing things
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Senior Data Center Technician

Microsoft
01.2025 - Current

Data Center Technician

Microsoft
12.2023 - Current

Data Center Technician

One Neck IT Solutions
03.2023 - 11.2023

Data Center Technition

Tech Systems
05.2022 - 03.2023

High School Diploma -

West High School