Lance Biggs
Flagstaff,AZ
Summary
Seeking an opportunity utilizing my 30 years of experience in Software Quality Assurance. I’m comfortable in roles leading or contributing to teams. Very motivated and able to work on my own with little supervision. My focus is on providing measurable results that provide continual process improvement. Well versed in industry standard practices: SDLC’s Agile, Scrum, Waterfall.
Overview
25
25
years of professional experience
Work History
QA Analyst Contractor
LLC
Phoenix, USA
03.2022 - Current
- Functional and Regression testing PACER, Federal Courts Case Management/Electronic Case Files (CM/ECF).
- Reporting Bugs and Status of a variety features specializing in Citation Links, Pay.gov.
- Browser testing, System Integration, Performance testing, Manual Test Execution.
Sr. QA Analyst
Transact Campus
Phoenix, USA
10.2019 - 04.2020
- Tested Payment processing applications, Credential Management applications.
- Hardware testing to support Point of Sale solution and Tap Technologies.
- Testing was comprised of manual, automation using Postman for API end point testing.
- Browser testing, System Integration, UAT, Performance.
Sr. QA Analyst
APS Arizona Public Services
Phoenix, USA
09.2017 - 12.2017
- Conducted Automation Feasibility Study for APS Power Management Application.
- Worked with Subject Mater Experts across all internal Business Lines to understand the application and how automation could be introduced to a labor-intensive manual testing process.
- Electric Power Company
Sr. QA Analyst - Project Manager
EdCu LLC
Seattle, USA
01.2016 - 07.2017
- Gathering client requirements to help identify technology and end user solutions.
- Creation of all required traceability deliverables for client review.
- Gathering the Business Requirements, (BRD).
- User Acceptance Testing Management.
- Daily reports, Weekly Summary for Client Review.
- Owned Project schedules and responsible for assuring adherence.
- Consulting
Lead Software QA Engineer
FacilitySource
Phoenix, USA
07.2014 - 11.2015
- Tested company’s core services application.
- Windows and Mobile Devices of all applications. Browsers, Android, iPhone, iPad.
- Implement new Agile SDLC utilizing internal, contracting resources and Vendors to build out new solution for Home Depot.
- Black Box tests were transitioned to an automated framework.
- I managed the QA group and interactions with other key disciplines. Engineering and Senior Management, and often acting as Business Analyst, gathering Business Requirements, (BRD) and translating to my team.
- Contract
Software QA Manager
Shamrock Foods Corporate
Scottsdale, USA
08.2013 - 07.2014
- Implemented Automation Test Frame and transitioned Manual Test Cases and Scripts.
- Management responsibilities including training, hiring, and planning automation implementation.
- Contract
Sr. QA Analyst
Petsmart Corporate
Scottsdale, USA
03.2013 - 07.2013
- Responsibilities included Daily and Weekly Status reporting, full transparency of all business requirements while replacing existing Manhattan based supply chain transit system.
- Systems interfaced are JDA, Manhattan's GLMS and several vendor/user based interfaces.
- Project scope, planning and management of QA activities for projects.
- Daily Bug Triage and reporting to Executive Team.
- Contract
Quality Assurance Director / Project Manager / Business Analyst
iCrossing
Scottsdale, USA
01.2007 - 02.2013
- As QA Manager my daily activities included managing multiple core applications, client facing projects, and assuring data was tracked and supplied to Data Analysts and Clients.
- Mentoring team members and helping archive career enhancement paths.
- As Project Manager I owned Project Schedule, Assured adherence to milestones and deliverables across all internal and external business lines.
- Acted as a Business Analyst to gather and translate Business Requirements. (BRD)
- My time was spent 70% hands-on testing and the remainder was managing teams of QA Analysts and Engineers in multiple locations on multiple testing efforts. Locations were both domestic and international.
Sr QA Lead
Alaska Airlines
SeaTac, USA
02.2006 - 12.2006
- Alaska Airlines updated their Maintenance and Engineering solution (AS400) to an Enterprise solution, with Oracle 10g DB UNIX.
- My role was to define and implement the QA strategy for the project.
- Validation of data migration, Documentation and User Acceptance Testing scenarios and scripts.
- Process definition, data analysis and validation reporting for the FAA.
- Contract
Project Manager / QA
Cingular Wireless
Bothell, USA
07.2005 - 12.2005
- Data Integration Project Manager Cingular Wireless is one of the nation's largest Wireless providers.
- My position was to manage several working system environments for both testing and final system integration.
- These duties include weekly and monthly data refreshes, and creating detailed short interval schedules, (MS Project) to assure data integrity to be implemented in newly created and existing production systems.
- I was also the main data resource for customer conversion project from legacy ATT Wireless customers to Cingular systems.
- Contract
Quality Assurance Manager
Quardev Laboratories
Bellevue, USA
03.2004 - 07.2005
- Lead and manage a wide range of projects.
- Creating schedules, deliverables and testing strategies, including scope coverage, staffing, budgeting and test case creation with supporting documentation.
- Contract
Project Manager / QA Manager
(iBroadcast) Scream Networks, Inc.
Seattle, USA
07.2003 - 03.2004
Network Monitoring/Intrusion Detection
Microsoft
Redmond, USA
08.2002 - 07.2003
- Contract
Manager of Quality Assurance
WebWare Corporation
Sausalito, USA
07.2001 - 07.2002
Manager of Quality Assurance and Customer Care
Surveyor Corporation
San Luis Obispo, USA
09.2000 - 07.2001
Education
Bachelor of Science - Computer Information Science, Business Management
Coleman University
La Mesa, CASkills
- JIRA
- Quality Center
- Visual Studio
- Confluence
- Appium
- Selenium
- MSFT Application Suite
- SQL
- Java
- Functional
- Smoke
- Integration
- User Acceptance
- Unit
- API
- Regression
- Security
- Performance
- Scripted
- Ad Hoc
- Positive
- Negative Tests
Timeline
QA Analyst Contractor
LLC
03.2022 - Current
Sr. QA Analyst
Transact Campus
10.2019 - 04.2020
Sr. QA Analyst
APS Arizona Public Services
09.2017 - 12.2017
Sr. QA Analyst - Project Manager
EdCu LLC
01.2016 - 07.2017
Lead Software QA Engineer
FacilitySource
07.2014 - 11.2015
Software QA Manager
Shamrock Foods Corporate
08.2013 - 07.2014
Sr. QA Analyst
Petsmart Corporate
03.2013 - 07.2013
Quality Assurance Director / Project Manager / Business Analyst
iCrossing
01.2007 - 02.2013
Sr QA Lead
Alaska Airlines
02.2006 - 12.2006
Project Manager / QA
Cingular Wireless
07.2005 - 12.2005
Quality Assurance Manager
Quardev Laboratories
03.2004 - 07.2005
Project Manager / QA Manager
(iBroadcast) Scream Networks, Inc.
07.2003 - 03.2004
Network Monitoring/Intrusion Detection
Microsoft
08.2002 - 07.2003
Manager of Quality Assurance
WebWare Corporation
07.2001 - 07.2002
Manager of Quality Assurance and Customer Care
Surveyor Corporation
09.2000 - 07.2001
Bachelor of Science - Computer Information Science, Business Management
Coleman University