Lance Burton Sr
Antioch,CA
Summary
With a proven track record at Allied Universal Security Services, I excel in emergency response and conflict resolution, enhancing safety through meticulous threat assessment and relationship management. My expertise spans from CCTV monitoring to fostering trust, achieving a significant reduction in incident response times.
Overview
38
38
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Concord, CA
08.2024 - 01.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Completed full building and grounds patrols to spot and investigate concerns.
Ambassador/ Security Guard
Urban Alchemy
San Francisco, CA
03.2021 - 02.2023
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Resolved conflicts between staff members and community members in diplomatic manner.
- Developed and implemented comprehensive social media outreach strategy, resulting in increased followers.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Evaluated progress towards achieving mission goals using key performance indicators and implemented necessary changes for continuous improvement.
- Negotiated favorable treaties to strengthen national security with strategic diplomacy.
- Fostered positive international media coverage with effective public relations campaigns.
- Strengthened national security by coordinating with foreign intelligence services.
- Facilitated high-level visits, ensuring smooth execution of logistics and protocol.
Security Officer
ITS Security
San Francisco, CA
02.1990 - 05.1998
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Security Officer
Burns Security
09.1986 - 02.1989
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
High School Diploma - Math English Science Social Studies
George Washington High School I Told You You Didn'
San Francisco, CA06.1986
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Physical fitness
- Surveillance
- Emergency response
- Access control
- Complex Problem-solving
- Patrol operations
- Security screenings
- Conflict de-escalation
- Relationship building and management
- Conflict resolution techniques
- FLUENT IN LANGUAGE
- Visitor tracking
- Threat assessment
- Electronic surveillance
- Access control management
- Document management
- Staff management
- Crisis management
- Emergency management
- Metal detector operation
- Crime prevention
- Theft prevention training
- Investigation documentation
Timeline
Security Officer
Allied Universal Security Services
08.2024 - 01.2025
Ambassador/ Security Guard
Urban Alchemy
03.2021 - 02.2023
Security Officer
ITS Security
02.1990 - 05.1998
Security Officer
Burns Security
09.1986 - 02.1989
High School Diploma - Math English Science Social Studies
George Washington High School I Told You You Didn'