Lance Carlisle
Magnolia,TX
Summary
Results-driven Branch Manager with a record of leading high-performing rental operations, developing commercial accounts, driving sales and revenue growth while delivering exceptional customer service. Recognized for sustained top-tier performance. Proven ability to quickly build strong relationships, identify sales opportunities, grow account partnerships, coach high-performing teams, and consistently deliver measurable results.
Overview
13
13
years of professional experience
Work History
Branch Manager
Enterprise Rent-A-Car
07.2021 - Current
- Champions Quarterly Award – FY 2026 Q1,Q2,Q3- Award recipient for three consecutive quarters demonstrating sustained excellence in branch performance, sales, account development and leadership
- #1 Overall Branch Manager Performance Award– FY 2026 Houston
- Achieved SQL (Service Quality Index) score of 91% over 12 months
- Increased Operating Profits over 45% for the previous year
- Consistently exceeded compensation targets at every branch operated, including: Spring (flagship), Tomball (flagship), Conroe (flagship), Magnolia, Montgomery
- Facilitated over 20 internal promotions to advance careers.
- GALLUP SURVEY Poll Leader – Houston Group 2024- Recognized as a Gallup Survey poll leader demonstrating strong employee engagement, leadership and emphasis on building a team culture
Assistant Manager
Enterprise Rent-A-Car
01.2019 - 07.2021
- Formulated sales strategy to achieve established sales objectives
- Enhanced branch efficiency and rental conversion rates, contributing to month-over-month profit growth
- Received regional recognition for various sales categories (Retail & Insurance)
- Researched potential clients and market trends to identify new account opportunities
Management Trainee
Enterprise Rent-A-Car
01.2018 - 12.2018
- #1 Overall Core Sales Performance as a Management Trainee FY 2018
- Completed rigorous Management Trainee Program at Enterprise Rent-A-Car, gaining comprehensive training in operations and customer service
- Ranked among top tier of trainees for performance, communication, and teamwork, contributing to a collaborative training environment
Operations Manager
The Jersey Source
01.2014 - 01.2018
- Managed relationships with vendors, distributors, authentication companies, shipping providers, and other business partners to ensure seamless operations and service delivery
- Tracked operational expenses and purchasing/shipping costs to identify trends and inform budgeting decisions
- Supported sports conventions, athlete signings, auctions, and trade shows to enhance brand visibility and stakeholder engagement
Education
BBA - Marketing
Sam Houston State University
Skills
- Account management
- Business-To-Business Sales
- Account retention
- Sales analysis
- Lead generation
- Customer management
- Revenue growth
Timeline
Branch Manager
Enterprise Rent-A-Car
07.2021 - Current
Assistant Manager
Enterprise Rent-A-Car
01.2019 - 07.2021
Management Trainee
Enterprise Rent-A-Car
01.2018 - 12.2018
Operations Manager
The Jersey Source
01.2014 - 01.2018
BBA - Marketing
Sam Houston State University