Lance Costa
Wantagh,NY
Summary
Versatile and results-oriented professional with a proven track record at Mahal, adept in mixology and enhancing client relations. Excelled in document control and troubleshooting, significantly improving operational efficiency. Skilled in MS Office, showcasing exceptional organizational abilities and a commitment to outstanding customer service.
Overview
8
8
years of professional experience
Work History
Bartender
Mahal
10.2023 - 08.2024
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Tulum
06.2023 - 10.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Legal Assistant
Lockamy & Associates
05.2021 - 09.2022
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Communicated pertinent information to clients via phone, email, and mail.
Cashier
Joanne's Gourmet Pizza
05.2016 - 06.2017
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Arts - Political Science
University At Buffalo
Buffalo, NY05-2023
Skills
- Payment Processing
- Mixology
- MS Office proficient
- Document Control
- Writing and editing
- Calendar Management
- Troubleshooting complex problems
- File Organization
- Interviewing Clients
- Client Relations
Languages
Spanish
Limited Working
Interests
Marathon Runner
Golf
Reading
Timeline
Bartender
Mahal
10.2023 - 08.2024
Server
Tulum
06.2023 - 10.2023
Legal Assistant
Lockamy & Associates
05.2021 - 09.2022
Cashier
Joanne's Gourmet Pizza
05.2016 - 06.2017
Bachelor of Arts - Political Science
University At Buffalo
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