Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Awards
CAPM
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Lance Dickinson

Syracuse,USA

Summary

To perform the job successfully, I am an individual who demonstrates the following competencies: Action-Oriented—Enjoys hard work; is action-oriented and full of energy for the things that I see as challenging; not fearful of acting with minimal planning; seizes opportunities when they arise.

Experienced with planning and executing comprehensive project plans. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met. Track record of implementing efficient processes and achieving project goals.

Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Project Manager

Concentric LLC
09.2021 - Current
  • Dynamic and results-driven Project Manager with expertise in driving large-scale projects to completion while optimizing resources and maximizing profitability. Adept at managing cross-functional teams, coordinating with stakeholders, and delivering high-quality solutions in fast-paced environments. Proven ability to handle projects generating over $4 million in quarterly revenue, leveraging industry-leading tools like Microsoft Suite and Ascent for seamless project execution and reporting. The Certified Associate in Project Management (CAPM) credential was obtained on February 21, 2021.
  • Key Responsibilities
  • Project Planning and Execution: Develop and implement comprehensive project plans, aligning scope, budget, and timelines with business objectives. Utilize tools like Microsoft Project and Ascent to streamline project workflows and track milestones.
  • Financial Oversight: Manage project budgets exceeding $4 million quarterly, ensuring financial goals are met by monitoring expenditures, forecasting costs, and implementing corrective measures when necessary.
  • Team Leadership: Direct and mentor cross-functional teams to achieve project goals. Foster collaboration and maintain clear communication to ensure alignment on deliverables and timelines.
  • Stakeholder Management: Act as the primary liaison between clients, vendors, and internal stakeholders to maintain transparency, mitigate risks, and ensure satisfaction.
  • Risk Assessment and Mitigation: Identify potential risks throughout the project lifecycle and implement proactive measures to avoid disruptions and maintain project integrity.
  • Process Optimization: Analyze existing workflows and introduce improvements to increase efficiency, reduce costs, and enhance deliverables.
  • Reporting and Documentation: Generate detailed reports using Microsoft Power BI and Ascent to provide stakeholders with actionable insights into project progress, performance metrics, and revenue impact.
  • Compliance and Quality Control: Ensure adherence to industry regulations, safety standards, and organizational policies. Implement quality control measures to guarantee project excellence.
  • Key Achievements
  • Successfully managed multiple projects contributing to $2 M+ in quarterly revenue, consistently meeting or exceeding financial and timeline goals.
  • Streamlined project tracking and reporting processes by integrating advanced tools like Ascent and Microsoft Power BI.
  • Improved team productivity by 25% by introducing standardized workflows and comprehensive training programs.
  • Delivered 90% of projects under budget and ahead of schedule, achieving high client satisfaction ratings.

Systems 2 Engineer

Cray
01.2018 - Current
  • Principal Engineer for technical support, product demonstrations, installation, and maintenance
  • Ensuring that the system functions according to MIL-SPEC specifications and guidelines.
  • Solutions and implementation of repairs and/or workarounds, when possible, while maintaining equipment and personnel safety integrity.
  • Provide both remote and on-site response calls for assistance and service.
  • Responsible for utilizing and managing maintenance software and diagnostic tools.

DC Supervising Engineer

Vertiv
07.2020 - 09.2021
  • Responsible for performing supervisory, sales, and administrative duties in a small area service location or a designated scope of larger service centers while conducting fieldwork regularly. Technically support a Region of service engineers. Supervise, train, and assist other field service engineers and technicians while being responsible for all aspects of field service work.

Senior Field Engineer

MC Dean
01.2014 - 01.2018
  • Principal Field Engineer for technical service of power supplies, control circuits, and user interfaces, as well as maintaining MIL-STD on government sites.
  • Customerservice, technical analysis, preventive and corrective maintenance
  • Maintained a TS/SCI clearance and maintained over 200 UPS units on one site

Technical Support / Logistics Manager

Nationwide Power
01.2012 - 01.2014
  • Provide general supervision for Field Engineers and Technicians
  • Develop a daily schedule for Field Engineers and Technicians.
  • Schedule and make specific equipment available for jobs.
  • Provide technical support and assistance for field personnel.
  • Work with the Business Administrator to develop weekly invoices and monthly status reports.
  • Coordinate technical training for field personnel
  • Review and recommend field technical procedures and procedure changes.
  • Perform employee reviews and recommend appropriate salary changes.
  • Review reports of field engineers.
  • Review and sign contracts consistent with the limits of authority
  • Review and audit field jobs.

Technical Support Specialist

Unified Power
01.2010 - 01.2012
  • Provide general supervision for Field Engineers and Technicians
  • Schedule and make specific equipment available for jobs.
  • Coordinate technical training for field personnel
  • Review and recommend field technical procedures and procedure changes.
  • Review and audit field jobs.

Senior Field Engineer

JT Packard
01.2005 - 01.2010
  • Responsible for over 140 customer accounts.
  • Conducted installs, troubleshot problems, and maintained integrity on various Uninterruptible Power Supplies (UPS) products and equipment.
  • Efforts led to the reduction of emergency calls by 70%

Missile Technician

US Navy
01.1996 - 01.2005
  • Maintained and repaired US Navy warship vertical launching Missile System (MK41VLS) per MIL-SPEC and guidelines regarding 400Hz and 60Hz systems.
  • Active Duty, 1996-2005 (Honorable Discharge)

Education

US Navy advanced electronic and industry schools -

US Navy

Project Management

PMI
Salt Lake City, UT
02-2023

Skills

  • Project Planning and Scheduling
  • Budget Management and Cost Control
  • Risk Assessment and Mitigation
  • Stakeholder Communication and Management
  • Cross-functional Team Leadership
  • Process Improvement and Optimization
  • Performance Tracking and Reporting
  • Quality Assurance and Compliance
  • Proficiency in Microsoft Project, Power BI, and Ascent
  • Agile and Waterfall Methodologies
  • Problem Solving and Decision-Making
  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Team collaboration
  • Project tracking
  • Client relations
  • Document management
  • Project estimation and bidding
  • Project scope

Accomplishments

  • Improved customer satisfaction ratings by 50% by taking accountability for all aspects and functionality of the team on-site.
  • Reduced department operating costs by 20% in 10 months.
  • Increased company revenue by $1.2 million by negotiating with Microsoft for their ELP and UPS battery refresh project.
  • Completed the Microsoft ELP Project on time and $5000.00 under budget.
  • Supervised team of 10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Autism Awareness
  • Project Management through PMI

Certification

  • Hold several OEM UPS certifications.
  • I am currently working on PMP Certification.

Timeline

Project Manager

Concentric LLC
09.2021 - Current

DC Supervising Engineer

Vertiv
07.2020 - 09.2021

Systems 2 Engineer

Cray
01.2018 - Current

Senior Field Engineer

MC Dean
01.2014 - 01.2018

Technical Support / Logistics Manager

Nationwide Power
01.2012 - 01.2014

Technical Support Specialist

Unified Power
01.2010 - 01.2012

Senior Field Engineer

JT Packard
01.2005 - 01.2010

Missile Technician

US Navy
01.1996 - 01.2005

US Navy advanced electronic and industry schools -

US Navy

Project Management

PMI

Awards

Naval Achievement Medal (2 awards), Numerous other unit and Campaign medals.

CAPM

Specialized in coordinating and supporting infrastructure projects involving Uninterruptible Power Supply (UPS) systems, VRLA and lithium battery installations, and Emergency Lighting Inverter systems. Skilled in scope planning, risk mitigation, stakeholder communication, and ensuring compliance with safety standards (NEC, NFPA, and IEEE). Proven ability to streamline processes, support commissioning teams, and deliver reliable power continuity solutions across mission-critical environments.

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Lance Dickinson