Lance Hooper
Wayne,MI
Summary
Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.
Overview
4
4
years of professional experience
Work History
Security Guard
Premiere Security Solutions
03.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in personal vehicle.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked and verified photo identification prior to granting facility access.
- Worked independently and collaboratively to patrol property.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Escape Room Host and Moderator
Excape Games
01.2020 - 03.2021
- Supported production needs by setting up and breaking down rooms, moving props and distributing supplies.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained energy and enthusiasm in fast-paced environment.
- Provided clear objectives and guidelines while also assisting with reminders and updates to customer groups as they solve puzzles.
Car Wash Attendant
Johnson's Car Wash
06.2018 - 10.2019
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Received check, cash and credit card payments from customers, gave back balance and maintained accounts of payments received on daily basis.
- Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.
- Performed exterior waxing, carpet shampooing and leather treatment.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Education
No Degree - Cannabis Agriculture And Horticulture Program
Northern Michigan University
Marquette, MIHigh School Diploma -
John Glenn High School
Westland, MI06.2020
Skills
Patience
Verbal Communication
Self-monitoring
Confident
Adaptability
Flexible
Timeline
Security Guard
Premiere Security Solutions
03.2021 - Current
Escape Room Host and Moderator
Excape Games
01.2020 - 03.2021
Car Wash Attendant
Johnson's Car Wash
06.2018 - 10.2019
No Degree - Cannabis Agriculture And Horticulture Program
Northern Michigan University
High School Diploma -
John Glenn High School
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