Lance Mann

Las Vegas,NV

Summary

I'm a dedicated person who has strong customer service and communication skills. With the ability to work in a fast-paced environment, managing calls, resolving guest issues, and having to have a balance between business and guest when needed is a professional skill while still being customer-focused.

Overview

year of professional experience

Work History

Front Desk / Staff

Lvac Central - Las Vegas Athletic Clubs

Las Vegas, Nevada

10.2024 - Current

Greeted members and guests with a friendly, welcoming demeanor.
Assisted with membership inquiries and provided information on services.
Maintained the cleanliness and organization of the front desk area.
Scheduled appointments for personal training and fitness classes efficiently.
Handled phone calls and directed inquiries to appropriate departments.
Stocked office supplies at the front desk area, ensuring sufficient inventory levels are maintained at all times.
Kept lobby area neat and tidy throughout shift by cleaning up any messes left behind by guests.

Crew Member

McDonald's Restaurant

Las Vegas, New Mexico

01.2025 - 08.2025

Provided friendly service to customers in a fast-paced dining environment.
Operated kitchen equipment, including fryers and grills, efficiently and safely.
Maintained the cleanliness of the dining area and kitchen to ensure health compliance.
Assisted team members during busy periods to ensure timely order delivery.
Handled cash register transactions accurately while providing customer support.
Stocked supplies and ingredients to maintain operational efficiency during shifts.
Performed cashier duties such as taking orders, collecting payments, and providing change.

Education

Arbor View Highschool

7500 Whispering Sands Dr, Las Vegas, NV 89131 Get

05-2027

Skills

Customer service
Time management
Appointment scheduling
Problem solving

Team collaboration
Cash handling
Communication skills

Timeline