Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lance James Benavente

Killeen,Texas

Summary

Dynamic and results-driven professional with extensive experience as a Sales Service Driver at Gordon Food Service. Proven track record in enhancing customer satisfaction through efficient service and strong organizational skills. Skilled in CDL Class A operations and adept at managing time effectively to meet tight delivery schedules.

Overview

9
9
years of professional experience

Work History

Sales Service Driver

Gordon Food Service
09.2022 - Current
  • Increased customer satisfaction by providing timely and efficient service deliveries.
  • Trained new hires on company protocols for service driver positions, reinforcing standards of excellence throughout team operations.
  • Delivered orders to customers to drive full satisfaction.
  • Operated delivery vehicles safely and efficiently.
  • Performed thorough vehicle inspections to identify maintenance needs and prevent potential issues on the road.
  • Adapted to changing client needs by adjusting routes and schedules as necessary, maintaining flexibility in a dynamic work environment.

Delivery Driver

Sysco
04.2022 - 08.2022
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Truck Driver

Hiland Dairy Foods
02.2022 - 04.2022
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained clean and safe vehicle, contributing to positive image of company.

Delivery Truck Driver

Performance Foodservice
05.2021 - 01.2022
  • Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
  • Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
  • Maintained positive relationships with customers by addressing concerns or inquiries professionally and efficiently.
  • Removed and unloaded packages for customer deliveries, using extreme care to avoid damage to goods.

92G Culinary Specialist

U.S. Army Active Duty
02.2016 - 03.2021
  • Conducted regular equipment maintenance checks, ensuring optimal functionality for efficient meal preparation.
  • Maintained accurate records of food supplies, enabling timely replenishment of essential ingredients without delays in meal preparation.
  • Implemented cost-saving measures in ingredient sourcing and menu planning, reducing overall food costs without compromising quality.
  • Enhanced dining experience by preparing and serving high-quality meals for military personnel.

Education

Bachelor of Science - Operations Management

Southern New Hampshire University
Hooksett, NH
12-2027

Skills

  • Customer service
  • Time management
  • Organizational skills
  • CDL class A
  • Heavy lifting
  • Equipment operation

Timeline

Sales Service Driver

Gordon Food Service
09.2022 - Current

Delivery Driver

Sysco
04.2022 - 08.2022

Truck Driver

Hiland Dairy Foods
02.2022 - 04.2022

Delivery Truck Driver

Performance Foodservice
05.2021 - 01.2022

92G Culinary Specialist

U.S. Army Active Duty
02.2016 - 03.2021

Bachelor of Science - Operations Management

Southern New Hampshire University

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