Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Campus Aide
Scholarship Prep Public Schools
10.2023 - Current
Campus aide plays a crucial role on campus and has various duties that may change daily.
We monitored lunchtime activities ensuring proper supervision of students while promoting healthy eating habits.
I have participated in professional development training continuously improving knowledge/skills relevant to the role.
Assembly Line Worker
Thermo Fisher Scientific
09.2021 - 11.2021
Assembly workers maintain and service equipment and troubleshoot equipment malfunctions.
Ensure quality control, maintain supply inventory, record actions on production forms, and communicate with other stations on the assembly line to ensure accuracy, speed, and efficiency.
Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Performed visual and functional inspection of components to determine quality and identify defects.
Caregiver
Private Household Care
05.2019 - 03.2021
Assisted patients by providing personal services, such as bathing, dressing, and grooming.
Built strong relationships with clients to deliver emotional
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Assistant Manager
Gas Station
04.2017 - 05.2019
Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities
Handled customer service by dealing with complaints, organizing stock, and answering customer questions
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Cashier
Area Camp Pendleton
11.2014 - 10.2016
Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Reviewed and resolved differences between accounting information and cash drawer
Review weekly sales circulars and monitor price changes.
Cashier
Walmart
06.2014 - 11.2014
Help customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
Processed POS transactions, including checks, cash, and credit purchases or refunds
Counted cash in register drawer to balance register at beginning and end of shift
Greeted customers entering the store and responded promptly to customer needs.