Landace Fiaui
Fremont,CA
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
11
11
years of professional experience
Work History
Level 7 Assistant Manager
In-N-Out Burger
Milpitas, CA
06.2013 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Communicated regularly with customers to gain insights into their needs.
Extended Care Teacher
Challenger School
San Jose, CA
08.2015 - 10.2017
- Developed and implemented classroom rules, routines, and procedures to ensure safety and promote learning.
- Supervised students in both indoor and outdoor settings to ensure their safety at all times.
- Provided individualized instruction to support each student's academic achievement.
- Encouraged students to think critically and work collaboratively in groups.
- Integrated music into lessons as an effective way to engage students while they learn.
- Assisted students with homework assignments, ensuring comprehension and timely completion.
Education
High School Diploma -
North Valley Baptist Schools
Santa Clara, CA05-2013
Skills
- Operations Management
- Employee Performance Evaluations
- Task Delegation
- Policy Enforcement
- Orientating and training
- Staff Training and Development
- Customer Relations
- Workload Management
References
References available upon request.
Timeline
Extended Care Teacher
Challenger School
08.2015 - 10.2017
Level 7 Assistant Manager
In-N-Out Burger
06.2013 - Current
High School Diploma -
North Valley Baptist Schools
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