Landen Kovach
Cottage Grove,WI
Summary
Dynamic and highly reliable professional with extensive experience in customer service at Vitense Golfland. Proven ability to multitask and handle difficult customers while maintaining high standards of cleanliness. Strong problem-solving skills complemented by effective communication, ensuring exceptional service and team collaboration.
Overview
3
3
years of professional experience
Work History
Bartender
Vitense Golfland
Madison, WI
01.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Technician
Broadway Tire & Auto
Monona, Wi
12.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Aircraft Maintenance Technician
West Michigan Seaplane Services
South Haven, MI
10.2024 - 12.2024
- Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
- Removed components such as landing gear, engines, and flight control.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Enhanced aircraft safety by performing thorough maintenance inspections and identifying potential issues.
- Collaborated with other technicians to complete complex repairs and improve team efficiency.
Diver
Navy
Chicago, IL
06.2024 - 09.2024
- Maintained accurate dive logs for regulatory compliance and operational efficiency.
- Used power and hand tools to remove objects obstructing marine railways and strainers with safety and accuracy.
- Recovered lost items and performed salvage operations in challenging underwater conditions.
- Conducted detailed underwater inspections for structural integrity and potential hazards.
Trainer
Vitense Golfland
Madison, WI
08.2023 - 06.2024
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Aircraft Maintenance Technician
West Michigan Seaplane Services
South Haven, MI
06.2023 - 09.2023
- Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
- Removed components such as landing gear, engines, and flight control.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Enhanced aircraft safety by performing thorough maintenance inspections and identifying potential issues.
Crew Member
Culver's Restaurant
Mauston, WI
06.2022 - 06.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Education
Monona Grove High School
Monon, Wi06.2024
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Clear and effective communication
- Outgoing personality
- Cleanliness and hygiene
- Engaging personality
- Customer service expertise
- Complex Problem-solving
- Handling difficult customers
Timeline
Bartender
Vitense Golfland
01.2025 - Current
Technician
Broadway Tire & Auto
12.2024 - Current
Aircraft Maintenance Technician
West Michigan Seaplane Services
10.2024 - 12.2024
Diver
Navy
06.2024 - 09.2024
Trainer
Vitense Golfland
08.2023 - 06.2024
Aircraft Maintenance Technician
West Michigan Seaplane Services
06.2023 - 09.2023
Crew Member
Culver's Restaurant
06.2022 - 06.2023
Monona Grove High School