Summary
Overview
Work History
Education
Skills
Timeline
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Landi Crutchfield

DeFuniak Springs,FL

Summary

Versatile and results-driven professional with a proven track record at S.H.S. Contracting LLC, excelling in project management and customer relations. Leveraged expertise in office management software and exceptional organizational skills to streamline operations, significantly enhancing efficiency and client satisfaction. Demonstrated ability to negotiate contracts effectively, achieving cost savings while maintaining high-quality service standards.

Developed skills in administration and team coordination within fast-paced office environment, now seeking to transition into new field. Expertise in managing schedules, optimizing office workflows, and ensuring seamless operations. Looking to apply these transferable skills to contribute effectively in different professional capacity.

Overview

7
7
years of professional experience

Work History

Project and Office Manager

S.H.S. Contracting LLC
01.2023 - 01.2025
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Overseen projects to make sure they were on schedule.
  • Ordered building materials for projects and scheduled delivery days and times.
  • Overseen rental properties and communicated with renters when needed.
  • Received rent payments and wrote receipts to renters.
  • Uploaded documents needed for planning department approval and building permits.
  • Did take-offs on house plans for siding material.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Met with clients to help them decide on a home they wanted the company to build for them.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Associate - Contractor Sales

Franks Cash and Carry
02.2018 - 02.2022
  • Developed long-term strategies for growing contractor sales through targeted outreach initiatives and relationship-building efforts.
  • Conducted market research to identify potential clients and establish new business connections, leading to an expanded clientele.
  • Collaborated with team members to develop comprehensive project proposals for clients, resulting in increased sales.
  • Worked closely with project managers to ensure timely delivery of services and accurate invoicing for clients.
  • Organized product demonstrations for contractors, showcasing the benefits and features of our offerings, resulting in higher conversion rates.
  • Maintained up-to-date knowledge of industry trends, competitor offerings, and emerging technologies to stay competitive in the market.
  • Managed a portfolio of key accounts, ensuring consistent communication and high levels of satisfaction throughout the entire sales process.
  • Actively sought out opportunities for upselling or cross-selling additional products or services based on client needs analysis.
  • Enhanced client relationships by providing exceptional customer service and addressing specific needs in a timely manner.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Education

High School Diploma -

Walton High School
DeFuniak Springs, FL
05-2007

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Customer relations
  • Billing
  • Scheduling and calendar management
  • Document management
  • Relationship building
  • Mail handling
  • Scheduling
  • Scheduling coordination
  • Inventory control
  • Operations management
  • Supply management
  • Documentation and control
  • Policy implementation
  • Financial tracking
  • Event coordination
  • Meeting planning
  • Workflow planning
  • Policy and procedure modification
  • Project management
  • Contract administration
  • Budgetary planning
  • Contract negotiations
  • Budgeting expertise
  • Office management software
  • Vendor engagement
  • Computer skills
  • Scheduling and coordinating
  • MS office
  • Decision-making
  • Customer relationship management
  • Teamwork and collaboration
  • Good judgment
  • Professional and courteous
  • Managing operations and efficiency

Timeline

Project and Office Manager

S.H.S. Contracting LLC
01.2023 - 01.2025

Associate - Contractor Sales

Franks Cash and Carry
02.2018 - 02.2022

High School Diploma -

Walton High School

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Landi Crutchfield