Landon Altenthal
Columbia,MO
Summary
Resourceful and adaptable professional with extensive experience in customer service and employee training. Known for strong problem-solving abilities and effective communication, poised to drive improvements in customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Service Manager
Cape Splash Family Aquatic Center
Cape Girardeau, Missouri
05.2025 - 09.2025
- Trained new employees on proper customer interactions and the use of point-of-sale systems.
- Resolved customer complaints and issues in a timely manner.
- Handled end-of-day revenue counting and recording.
Admissions
Cape Splash Family Aquatic Center
Cape Girardeau, Missouri
05.2021 - 09.2024
- Welcomed guests with a friendly demeanor and positive attitude.
- Admitted guests quickly and efficiently to ensure proper flow to reduce waiting time.
- Assisted in maintaining cleanliness and organization of the admissions area.
Education
Bachelor of Arts - History And Constitutional Democracy
University of Missouri
Columbia, Missouri, MO05-2027
High School Diploma -
Jackson Senior High School
Jackson, MO05-2024
Skills
- Customer service
- Employee training
- Conflict resolution
- Communication skills
- Problem-solving
Timeline
Service Manager
Cape Splash Family Aquatic Center
05.2025 - 09.2025
Admissions
Cape Splash Family Aquatic Center
05.2021 - 09.2024
Bachelor of Arts - History And Constitutional Democracy
University of Missouri
High School Diploma -
Jackson Senior High School