Landon Armstrong
Senatobia,MS
Summary
My name is Landon Armstrong and I'm an aspiring engineer from the University of Mississippi. I'm an enthusiastic and motivated individual who's passionate about customer service. I am a team player works well both independently and within team settings to achieve goals, as well as a skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens
11.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
ID Verification
Sodexo Live
04.2023 - 07.2023
- Verified client information by analyzing existing evidence on file.
- Maintained confidentiality of patient finances, records, and health statuses.
- Modified, updated and processed existing policies.
- Reviewed outstanding requests and redirected workloads to complete projects on time.
Education
Bachelor of Science - Computer Engineering
University of Mississippi
University, MS05.2026
Skills
- Exceptional Communicator
- Customer Relationship Management
- Preparation of Demonstrations
- MS Office Proficiency
- Presenting Solutions
- Customer Service and Assistance
- Project Management
- Complex Problem-Solving
- Hospitality and Accommodation
- Verbal Communication
Timeline
ID Verification
Sodexo Live
04.2023 - 07.2023
Customer Service Associate
Walgreens
11.2021 - Current
Bachelor of Science - Computer Engineering
University of Mississippi
Similar Profiles
Abigail BradenAbigail Braden
Store Manager at WalgreensStore Manager at Walgreens
Joseph MarkarianJoseph Markarian
Emerging Store Manager at WalgreensEmerging Store Manager at Walgreens
Claire ZookskiClaire Zookski
Manager, IM Process Enablement at WalgreensManager, IM Process Enablement at Walgreens
Berenice GuillenBerenice Guillen
Pharmacy Technician at WalgreensPharmacy Technician at Walgreens
David StocktonDavid Stockton
Sr. Repairman at Texas Gas TransmissionSr. Repairman at Texas Gas Transmission