Landon Cichon
Tulsa,OK
Summary
Dynamic professional with a proven track record at Dick's Sporting Goods, Inc, excelling in customer service and store maintenance. Leveraged strong communication and attention to detail to enhance store appearance and efficiency. Skilled in conflict management and physical fitness, adept at fostering positive customer experiences and streamlining operations for improved outcomes. Adapts and works well with others to get the right outcome.
Overview
3
3
years of professional experience
Work History
Apparel Associate
Dick's Sporting Goods, Inc
09.2022 - 11.2023
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
Front Desk Agent
Genesis Health Clubs
01.2022 - 09.2022
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain professional and welcoming appearance for guests.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Mover
You Move Me
05.2021 - 08.2021
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 100 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
Education
Bachelor of Science - Aerospace Security
Oklahoma State University
Stillwater, OK12.2026
High School Diploma -
Victory Christian School
Tulsa, OK05.2022
Skills
- Store maintenance
- Friendly and Helpful
- Attention to Detail
- Customer Service
- Physical Fitness
- Strong Communication Skills
- Problem-solving skills
- Listening Skills
Timeline
Apparel Associate
Dick's Sporting Goods, Inc
09.2022 - 11.2023
Front Desk Agent
Genesis Health Clubs
01.2022 - 09.2022
Mover
You Move Me
05.2021 - 08.2021
Bachelor of Science - Aerospace Security
Oklahoma State University
High School Diploma -
Victory Christian School
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