Landon Cummings
Springfield,United States
Summary
Dedicated and detail-oriented professional with a strong background in customer service and healthcare support, consistently enhancing customer satisfaction through effective communication and adept problem-solving skills. Proven track record of driving increased loyalty and retention by fostering strong relationships with clients. Experienced in collaborative environments, ensuring efficiency and high-quality service delivery while maintaining a focus on team synergy. Committed to cultivating a positive and welcoming atmosphere that encourages repeat business and enhances overall client engagement.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Mercy Hospital
05.2025 - 08.2025
- Assisted healthcare professionals in performing clinical tasks, including patient examinations and vital sign assessments.
- Maintained accurate and confidential patient records in compliance with HIPAA regulations.
- Collaborated with physicians and nursing staff to ensure smooth patient flow and high-quality care.
Resident Assistant
John Brown University
08.2024 - 05.2025
- Supported my hall of residents, fostering a safe and inclusive community environment. Organized over 10 events, enhancing student engagement and campus life.
- Mediated conflicts, improving resident relationships and communication. Conducted safety inspections, ensuring compliance with university policies.
- Mentored new students, aiding in their transition and academic success.
Associate
Andy’s Frozen Custard
03.2022 - 01.2025
- Efficiently assist customers, enhancing satisfaction and loyalty. Maintain product quality, ensuring consistent customer experience.
- Accurately handle transactions, minimizing errors and discrepancies. Work as a team to maintain efficiency and quality of product.
- Promptly resolve customer issues, enhancing store reputation.
Camp Counselor
Kanakuk Summer Kamps
05.2024 - 07.2024
- Led engaging activities for young campers, fostering teamwork and personal growth. Ensured safety and well-being of campers, resolving issues promptly and effectively.
- Facilitated daily schedules, enhancing campers' experience through structured routines.
- Collaborated with fellow counselors to create a supportive and inclusive camp environment. Helped young campers grow in their faith and set a good example for them.
Soccer Referee
Lake Country Soccer
01.2018 - 05.2020
- Officiated soccer matches, ensuring fair play and adherence to rules. Resolved on-field disputes swiftly, maintaining game flow and player safety.
- Collaborated with coaches and players to enhance understanding of game regulations. Analyzed match situations to make quick, accurate decisions under pressure.
Education
Bachelor's - Biology
John Brown University
Siloam Springs, United States01.2027
Skills
- Problem Solving
- Responsible
- Hard Worker
- Critical Thinking
- Conflict Resolution
- Adaptability
- Encouraging
- Team Collaboration
- Decision Making
- Patient scheduling
Accomplishments
- Varsity Team Captain for soccer junior and senior years of high school
- High school valedictorian
- John Brown University Chancellor’s scholarship 2023
- Volunteer Younglife Leader since 2023
- Student Ambassador 2023-2024
Timeline
Medical Assistant
Mercy Hospital
05.2025 - 08.2025
Resident Assistant
John Brown University
08.2024 - 05.2025
Camp Counselor
Kanakuk Summer Kamps
05.2024 - 07.2024
Associate
Andy’s Frozen Custard
03.2022 - 01.2025
Soccer Referee
Lake Country Soccer
01.2018 - 05.2020
Bachelor's - Biology
John Brown University