Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Landon Drake

Powhatan,VA

Overview

18
18
years of professional experience
1
1
Certification

Work History

Catering Coordinator

Chick-fil-A
06.2017 - Current
  • To oversee all catering orders that come into the restaurant and to plan and execute any ideas or programs to help boost catering sales
  • To reach out to local businesses for prospective customers
  • Create raving fans that come through the door to purchase ant catering

Catering Manager

Chick-Fil-A Corporate
06.2017 - Current
  • Travel across country or locally to help new operators train and open their new restaurants
  • Help instill the Chick-Fil-A culture and core 4 in all new team members to help them be set up for success when the restaurant opens and after the trainers leave

GSOC Operator

Allied Universal Security Services, Systems and Solutions
06.2018 - 07.2020
  • To monitor all alarms and videos for all of Capital One Corporation, respond effectively and efficiently to any emergencies that may arise, to write reports on any incidents that may occur, and to provide the best customer service possible when handling the client

Team Leader/Supervisor

Chick-fil-A
02.2015 - 06.2018
  • Helping senior leadership run a shift of 15-25 people
  • Assist with any guest complaints or compliments
  • Assist with any disciplinary actions needed to be taken
  • Generally help maintain the day to day operations of the restaurant

Customer Service Associate

Chick-Fil-A
05.2007 - 06.2018
  • To provide the general public with the best customer service experience possible, while for all their needs food wise and general hospitality wise

Security Console Operator

AlliedBarton Security Services
11.2011 - 02.2014
  • To monitor all alarms and videos for all of Capital One Corporation, respond effectively and efficiently to any emergencies that may arise, to write reports on any incidents that may occur, and to provide the best customer service possible when handling the client

Education

High School Diploma - General Studies

Powhatan High School
Powhatan, VA
01.2010

Skills

  • Communication skills
  • Customer service
  • Organizational skills
  • Leadership
  • Senior leadership
  • Restaurant experience
  • Food handling
  • Time management
  • Phone etiquette
  • Guest services
  • Cash handling
  • Management
  • Experience with children
  • Basic math
  • POS
  • Sales
  • Cash register
  • Hospitality
  • Supervising experience
  • Restaurant management
  • Shift management
  • Team management
  • Food safety
  • Retail sales
  • Retail management
  • Merchandising
  • Sales management
  • Culinary experience
  • Interviewing

Certification

  • DCJS License, 09/01/18, 09/01/20
  • ServSafe Certification, 06/01/17, Present
  • Grand Opening Certified Trainer, 06/01/17, Present
  • Driver's License

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

GSOC Operator

Allied Universal Security Services, Systems and Solutions
06.2018 - 07.2020

Catering Coordinator

Chick-fil-A
06.2017 - Current

Catering Manager

Chick-Fil-A Corporate
06.2017 - Current

Team Leader/Supervisor

Chick-fil-A
02.2015 - 06.2018

Security Console Operator

AlliedBarton Security Services
11.2011 - 02.2014

Customer Service Associate

Chick-Fil-A
05.2007 - 06.2018

High School Diploma - General Studies

Powhatan High School
Landon Drake