Yulian Pedraza Gutierrez
Chula Vista,CA
Summary
Dynamic professional with a proven track record in leadership and problem resolution, developed through impactful roles at Corporate Gourmet Dinners. Demonstrated excellence in enhancing customer satisfaction and streamlining event operations, leveraging exceptional management and communication skills. Bilingual proficiency complements strong capabilities in Microsoft Word, leading to notable improvements in team efficiency and client service. Career aspirations include further advancing operational effectiveness within the events industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Catering Coordinator
Corporate Gourmet Dinners
Chula Vista, CA
08.2024 - Current
- Client and marketing liaison.
- Chef's table gourmet dinners and any food/beverage support system.
- Nutrition client and culinary support.
- Assisted customers with food selection, inquiries and order customization requests.
- Created detailed timelines for each event to ensure that all tasks were completed on time.
- Resolved problems or concerns to satisfaction of involved parties.
Direct Support Professional
Rescare Homecare
Chula Vista, CA
08.2024 - Current
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Recorded client status progress and challenges in logbooks and reports.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Key Holder/Sales Lead
Cotton On Kids
Salt Lake City, UT
08.2023 - 07.2024
- Provides an amazing shopping experience that will encourage customers to return
- Provides leadership support and help run the store when managers are away
- Understands store sales plan and company sales goals and helps drive sales by increasing key performance indicators and by covering the sales floor zone and ensures that assigned areas are up to visual standards
- Assists in the opening and closing of the store and works the register, processes sales transactions, and uses product knowledge to drive add on sales
- Closes out the register and communicates any shortages or overages to the store manager
- Trains and coaches new sales associates as needed to help them quickly get acclimated to the team
Caregiver for Elderly
Home Instead
Salt Lake City, UT
02.2021 - 09.2022
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan
- Maintains a clean, safe, and orderly environment for the residents; performs general housekeeping; and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures; documents medication distribution as applicable, leisure activities, incidents, and observations; reports any changes in resident's physical condition and/or behavior, and visitors; observes and reports the health and emotional condition of each resident; and promptly reports all changes to the supervisor
- Assists residents with medication as defined in medication procedure; assists or supervises residents who self-administer medication; follows physician orders and state laws to administer medications to residents who cannot self-administer their medications; and exhibits understanding of and follows medication policies and procedures
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance
Dementia Caregiver
In Home Support Services (IHSS)
Chula Vista, CA
10.2016 - 12.2018
- Help residents maintain a routine
- By skillfully assisting with activities of daily living and any other well-being-related needs, by creating a comfortable routine for patients
- Prevent wandering by ensuring they get from place to place safely
- Collaborating with a patient's loved ones and physicians to craft an effective care plan, and everyone involved must adhere to the plan
- Manage behavior
- By being able to identify and manage common dementia behaviors, such as agitation and aggression, and knowing how to patiently help the dementia-affected person return to a calm state
- Assure safety by being ready to help prevent falls, the ingestion of harmful chemicals or objects, and keep track of the patient with dementia at all times
Lead Cashier
Mama MIa Pizza
Chula Vista, CA
07.2017 - 04.2018
- Recorded customers' orders at counter
- Monitored orders and ensure they arrived in a quick and in an organized manner
- Swept, mopped, and kept up with cleaning tasks regularly
- Collected cash and made correct change
- Promoted customer satisfaction through personal interaction
- Served customers with courtesy, patience and a smile
- Rotating stock and supplies regularly making sure the preparation were ready for the next shift
Education
High School -
Olympian High School
Chula Vista, CA06.2017
Skills
- Problem Resolution
- Management Skills
- Customer service
- Leadership Experience
- Team player
- Communication skills
- Food service
- Time management
- Restaurant experience
- Microsoft word
- Guest services
- Bilingual
- Caregiving
- Childcare
- Teaching
Certification
- CPR
- First Aid
- AED
- DSP 1 & 2
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Catering Coordinator
Corporate Gourmet Dinners
08.2024 - Current
Direct Support Professional
Rescare Homecare
08.2024 - Current
Key Holder/Sales Lead
Cotton On Kids
08.2023 - 07.2024
Caregiver for Elderly
Home Instead
02.2021 - 09.2022
Lead Cashier
Mama MIa Pizza
07.2017 - 04.2018
Dementia Caregiver
In Home Support Services (IHSS)
10.2016 - 12.2018
High School -
Olympian High School
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