Dynamic Catering Coordinator with a proven track record at Carrabba's Italia Grill, excelling in client communication and menu customization. Recognized for enhancing event success through meticulous planning and problem resolution. Adept at inventory management and fostering teamwork, ensuring seamless execution of catering services while maintaining high-quality standards.
Hi, I’m
Dessarae Brothers
Fyffe,AL
Summary
Overview
5
years of professional experience
1
Certification
Work History
Carrabba' Italia Grill
Catering Coordinator
06.2025 - 11.2025
Job overview
- Coordinated catering events, ensuring adherence to client specifications and service quality standards.
- Managed inventory for catering supplies, optimizing stock levels and reducing waste.
- Collaborated with kitchen staff to customize menus based on client preferences and dietary restrictions.
- Executed logistical arrangements for events, including setup, timing, and coordination of service staff.
- Handled client inquiries and provided detailed information about catering services and packages.
- Assisted in training new staff on catering procedures and service excellence standards.
- Monitored event progress to ensure seamless execution and immediate resolution of any issues that arose.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Enhanced event success by coordinating with clients and understanding their specific catering needs.
- Expedited setup and breakdown of events, minimizing disruptions to client''s schedules.
- Ensured seamless execution of events with diligent planning and attention to detail.
- Fostered a positive work environment for staff members, encouraging teamwork and open communication among colleagues.
Slim Chickens
Assistant Store Manager
01.2024 - 05.2025
Job overview
- Assisted in managing daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members on customer service best practices to enhance customer satisfaction.
- Executed inventory management processes, including restocking and organizing merchandise displays efficiently.
- Monitored sales performance, identifying trends to optimize product placement and boost sales.
- Resolved customer complaints promptly, enhancing overall shopping experience and loyalty.
- Supported financial reporting processes by maintaining accurate sales records and transaction documentation.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Colormasters
MRO Supervisor
08.2022 - 09.2023
Job overview
- Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Implemented process improvements that increased overall team efficiency and productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Wrote up P.O.’s for orders.
- Executed the money flow.
Newman Technology Of Alabama
Supervisor
04.2021 - 03.2022
Job overview
- Oversaw daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members on efficient workflow practices.
- Implemented process improvements to enhance productivity and reduce downtime.
- Managed inventory levels, coordinating with suppliers for timely restocking.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Education
Bryant & Stratton CollegeNY
Associate of Science from Criminal Justice
University Overview
Skills
Catering coordination
Certification
Forklift
Timeline
Catering Coordinator
Carrabba' Italia Grill
06.2025 - 11.2025
Assistant Store Manager
Slim Chickens
01.2024 - 05.2025
MRO Supervisor
Colormasters
08.2022 - 09.2023
Supervisor
Newman Technology Of Alabama
04.2021 - 03.2022
Bryant & Stratton College
Associate of Science from Criminal Justice